Retail & ecommerce briefing Trends & Statistics

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Amazon keeps Prime Big Deal Days to 2 days this year

Article
Sep 16, 2025

Amazon is keeping Prime Big Deal Days to two days—October 7 and 8—a shift from July's four-day Prime Day sale. The retailer said the two-day window aligns with its broader holiday strategy. With just 28 days between Thanksgiving and Christmas, the season will be a sprint. Amazon is pacing itself—and other retailers should, too. That approach lets Amazon and its third-party sellers conserve budget and promotions for Cyber Five, when competition peaks.

Best Buy relies on stores and data to grow ad business

Article
Sep 16, 2025

Best Buy is relying on its store footprint, rich first-party data on tech shoppers, and in-house creative capabilities to win more spending from endemic and nonendemic advertisers. Best Buy is smart to lean into its physical footprint to differentiate itself in retail media. While some advertisers remain reluctant to lean into in-store due to measurement concerns, Best Buy’s ability to tie purchases back to consumers and to literally turn its stores into billboards should help ease those worries. If it can succeed, Best Buy can move beyond its tech niche to become a more serious player in retail media.

Retailers race to deploy AI tools ahead of holiday surge

Retailers race to deploy AI tools ahead of holiday surge

Article
Sep 16, 2025

AI and agents will drive 21% of holiday orders globally, an estimated $263 billion in sales, per Salesforce’s holiday forecast. GenAI is both a disrupter and a gamechanger for retailers. To avoid being left behind, retailers need their own AI tools—either built in-house or with partners like Microsoft, Google, and OpenAI—to ensure they can deliver personalized, relevant recommendations and shopping experiences. At the same time, companies need to optimize every piece of content on their sites—from product listings to reviews to FAQs—for discoverability on AI search engines to avoid falling into oblivion.

Strong August sales mask cracks in consumer confidence

Strong August sales mask cracks in consumer confidence

Article
Sep 16, 2025

US shoppers spent steadily throughout the summer, a welcome sign of resilience as retailers brace for a tougher holiday season. While August’s retail sales report is fueling optimism around holiday spending, the strong topline growth obscures growing cracks—mainly among lower- and middle-income consumers, who are stressed about their financial situations and worried about the softening labor market. Those concerns, along with broader economic uncertainty, are keeping shoppers squarely focused on maximizing value.

Aldi follows up US expansion with $2 billion UK investment

Aldi follows up US expansion with $2 billion UK investment

Article
Sep 15, 2025

Aldi plans to invest £1.6 billion ($2 billion) in the UK over the next two years as it looks to take advantage of shoppers’ “demand for discount” and cement its position as one of the country’s largest grocers. Aldi and other discount grocers are shaking up the supermarket landscape, both in the UK and US, through their rapid expansion and array of affordable—and more exciting—products. Their success gives competitors a blueprint to keep shoppers from trading down. That includes investing in a tiered selection of private-label products, lowering prices where possible, and satisfying consumers’ desire for at-home indulgences.

China’s economic slowdown raises stakes for US trade talks

Article
Sep 15, 2025

China’s economy slowed broadly in August, raising the stakes for the current round of trade negotiations with the US. Consumption, investment, and industrial output all slipped last month, a troubling sign for both China’s economy and global growth. These factors increase pressure on Beijing to roll out more stimulus support. Whether the government will do so is another question: It has so far resisted introducing broad-based initiatives to shore up the struggling property market and reduce unemployment, both of which continue to be a major drag on sentiment.

Restaurants find price isn’t the only value driver

Restaurants find price isn’t the only value driver

Article
Sep 15, 2025

Value menus are the rare bright spot in an otherwise sluggish year for the restaurant industry. Traffic related to value menus rose 1% YoY in Q2, per Circana. Overall restaurant traffic fell by 1% YoY in the same period, indicating that meal deals are getting diners to open their wallets. But as restaurants have also discovered, meal deals alone aren’t enough to get customers through the door. Instead, operators need to excite would-be diners about what they’re offering—whether by emphasizing the scale of their discounts, product or service quality, or the temporary nature of offers.

Retailers head back to school to build ties with Gen Z

Article
Sep 15, 2025

Retailers are expanding their footprint on college campuses. PacSun and Bath & Body Works are among the brands looking to boost recognition and build long-term loyalty. With Gen Z's spending power projected to reach $12 trillion by 2030, brands are smart to meet these consumers where they are. By making their products convenient to college students, retailers increase the odds that those shoppers will give them a try—and potentially form lifelong brand connections.

Robotaxis shift gears from pilot tests to broader rollouts

Article
Sep 15, 2025

Robotaxi deployments are moving from pilots to broader rollouts as companies try to cash in on advancements in autonomous driving. Lyft recently began robotaxi tests in Atlanta, and Amazon's Zoox launched in Las Vegas. For companies investing in robotaxis, the opportunity extends beyond passenger rides. These fleets could eventually serve as a backbone for cost-saving delivery services, expanding the commercial applications of the technology. With Uber and DoorDash testing delivery robots, robotaxis could be the next move in on-demand logistics, moving beyond transporting passengers to carrying packages, meals, and groceries.

After Trump lashes out at two rebrands, one brand doubles down and the other backs off

After Trump lashes out at two rebrands, one brand doubles down and the other backs off

Article
Sep 12, 2025

Cracker Barrel and Jaguar faced fierce backlash over recent rebrands, including criticism from Donald Trump, but their responses diverged sharply. Cracker Barrel scrapped its new logo, ended DEI initiatives, and restored traditional elements after customers accused it of abandoning its heritage. Jaguar, however, doubled down, unveiling a bold redesign and luxury EV despite Trump’s attacks, signaling a pivot toward younger, wealthier buyers. The contrast underscores how brand reinventions can either alienate loyalists or attract new audiences, with success hinging on timing, cultural awareness, and a clear long-term strategy.

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Furniture retailers need to offer discounts or risk going bankrupt, says RH’s CEO

Furniture retailers need to offer discounts or risk going bankrupt, says RH’s CEO

Article
Sep 12, 2025

Elevated interest rates, high prices, and weak consumer confidence are straining the housing market and, by extension, furniture sales. RH CEO Gary Friedman called the current climate the third worst he’s seen in nearly four decades, with industrywide discounting becoming a survival tactic. Tariff uncertainty is adding pressure after Donald Trump threatened new levies on imported furniture, a move Friedman warned could be devastating. RH is mitigating risks by diversifying sourcing and boosting US output, but tariffs are still set to cut $30 million from forecasts and delay Sourcebook shipments, shifting revenues into future quarters.

Instacart spins Amazon’s grocery expansion as a revenue opportunity

Instacart spins Amazon’s grocery expansion as a revenue opportunity

Article
Sep 12, 2025

Amazon’s push into fresh grocery delivery is more of an opportunity than a threat for Instacart, according to CEO Chris Roger. But while Instacart is right to see enterprise opportunities from chains worried about Amazon’s grocery expansion, it is also vulnerable to the retailer’s encroachment on its turf and similar efforts from Uber, DoorDash, and Walmart.

Pinterest courts CPG advertisers with new shoppable ad format

Pinterest courts CPG advertisers with new shoppable ad format

Article
Sep 12, 2025

Pinterest is making a bigger push for CPG dollars with its latest ad format. The company is introducing “where to buy” links to make standard product image ads shoppable, allowing CPG advertisers to direct shoppers to preferred retailers where items are in stock and receive valuable purchase intent data. Pinterest’s play could prove profitable as CPGs invest in marketing to win over wary consumers. The company’s young user base, ability to inspire consumers to take action, and increasing role in product discovery all position it to benefit as advertisers focus on channels most likely to drive sales.

TikTok Shop launched two years ago. It’s now a powerful recommendation engine.

Article
Sep 12, 2025

Two years after its US debut, TikTok Shop has become a dominant force in social commerce by turning discovery into conversion, with nearly half of its American user base expected to make purchases in 2025. While livestream shopping initially gained traction, its appeal quickly faded as US consumers resisted scheduled shopping events, unlike in China. Instead, TikTok Shop’s growth has been fueled by short, authentic creator content, which now drives two-thirds of its revenues and has attracted more than 184,000 sellers. It seems increasingly clear that TikTok Shop’s strength lies in its creator-driven, recommendation-based model rather than putting a fresh spin on QVC-style livestreams.

Kroger raises its guidance thanks to strong demand

Kroger raises its guidance thanks to strong demand

Article
Sep 11, 2025

Kroger raised its full-year core sales outlook for the second time in 2025, now expecting same-store sales growth of 2.7% to 3.4%, as demand for low-cost essentials remains strong among budget-conscious shoppers. The grocer’s Q2 results topped expectations for comparable sales and earnings, supported by growth in fresh food, ecommerce, and pharmacy, though total revenue narrowly missed analyst estimates. Following the collapse of its Albertsons merger, Kroger has prioritized profitability through store closures, job cuts, and online margin improvements while doubling down on private labels, promotions, and value-driven initiatives to defend market share against discount rivals like Aldi, Lidl, and Trader Joe’s.

Wealthy shoppers fuel growth as everyone else pulls back

Wealthy shoppers fuel growth as everyone else pulls back

Article
Sep 11, 2025

Confidence among higher-income consumers is rising, boosting their desire to spend on premium airline tickets, luxury goods, and everything in between. Retailers are rushing to premiumize, targeting higher-income households with the means and willingness to spend. But these shoppers are discriminating: Companies looking to earn their spending must deliver products and experiences that meet their high standards—and prepare for the possibility of buyer’s remorse.

C-store operator RaceTrac buys Potbelly for $566 million

C-store operator RaceTrac buys Potbelly for $566 million

Article
Sep 10, 2025

RaceTrac will acquire sandwich chain Potbelly in a $566 million cash deal expected to close in Q4, with both brands continuing to operate separately. The acquisition boosts RaceTrac’s foodservice offerings at a time when convenience-store meals are driving growth, accounting for nearly 28% of in-store sales in 2024. For Potbelly, going private could accelerate its ambitious plan to expand to 2,000 shops while avoiding public market pressures. The move is a strategic play in the convenience-store foodservice arms race, positioning RaceTrac against competitors like 7-Eleven and Wawa in the battle for meal-focused customers.

European fast fashion slowdown opens door for Shein, Temu

European fast fashion slowdown opens door for Shein, Temu

Article
Sep 10, 2025

Weak consumer sentiment in Europe is hurting fast fashion sales, with both Primark and Zara owner Inditex reporting slowdowns. The challenging environment in Europe increasingly favors Shein and Temu, whose ability to undercut competitors on price and deliver a steady stream of trendy products positions them to take more fast fashion share. But as in the US, both companies could fall afoul of geopolitical tensions as European governments raise concerns about Chinese overcapacity—and President Trump pushes the EU to implement 100% tariffs on China imports.

Holiday sales forecasts vary broadly, signaling deep uncertainty

Holiday sales forecasts vary broadly, signaling deep uncertainty

Article
Sep 10, 2025

Holiday sales forecasts for 2025 show wide disparities, with Deloitte projecting slower growth at 2.9%–3.4%, Bain at 4%, and PwC warning of a 5% drop in average spending. Ecommerce is expected to grow, but at a more modest pace than recent years. A cooling labor market, persistent inflation, and weak consumer sentiment weigh heavily on outlooks, especially for lower- and middle-income households, whose spending power lags behind wealthier groups benefiting from wage growth and asset gains. Our view aligns with PwC’s caution, stressing that retailers should prioritize value-driven promotions, loyalty incentives, and strategic October campaigns to navigate an uneven season.

Ikea and Alibaba cut prices as China demand stays weak

Article
Sep 10, 2025

China’s deflation shows no signs of going away. The consumer price index (CPI) fell 0.4% YoY in August, more than expected, as the country struggles through its third straight year of slumping prices. With US trade talks yet to yield definitive results, Beijing will have to move from lip service to direct action on the country’s economic problems. But in the meantime, retailers must gird themselves for drawn-out, costly price wars—and make sure they stay attuned to the changing needs, preferences, and desires of Chinese consumers.

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