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Mastercard Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Mastercard
Banking Trends to Watch in 2026

Banking Trends to Watch in 2026

Report
Dec 04, 2025

In 2026, a new financial ecosystem will form around five trends—stablecoins, agentic AI, consolidation, financial media networks, and AI search—blurring boundaries between banking, technology, and commerce.

Visa Intelligence inks agentic AI deal with Amazon Web Services

Visa Intelligence inks agentic AI deal with Amazon Web Services

Article
Dec 02, 2025

Amazon Web Services (AWS) will enable Visa Intelligence in its marketplace, bringing agentic commerce capabilities to AWS’s merchant list, per a press release. However, US consumers still have trepidation about letting bots complete purchases on their behalf—almost 70% of US adults are uninterested in testing out AI shoppers, per an EMARKETER and Civic Science survey. Major payment players hoping to benefit from agentic-driven volume need to develop incentives or roll out education materials to assure consumers that bot-driven shopping is safe and effective.

Capital One hits snags with moving debit cards to Discover

Article
Nov 14, 2025

Some Capital One debit cardholders feel dissatisfied with the shift from Mastercard to the Discover network, per The Wall Street Journal. Taking a slow, comprehensive approach to changing card products is critical to maintaining cardholder trust and loyalty. Consumers need assurance that their card will be accepted wherever they shop. Competing issuers can flex their cards’ stability through the Mastercard-Visa duopoly or emphasize their broadening acceptance internationally, like American Express. As travel becomes a tentpole feature of premium rewards, emphasizing acceptance in far-flung locales can entice high-spending wealthy consumers to stick with issuers on major network providers, instead of using a smaller competitor.

Top Trends to Watch in 2026

Top Trends to Watch in 2026

Report
Nov 13, 2025

Automation, new commerce models, and a fresh generation of consumers are transforming the rules of connection and creativity. Explore the 11 trends shaping the digital future.

What Visa and Mastercard’s swipe fee settlement means for merchants

Article
Nov 10, 2025

Visa and Mastercard reached a settlement with merchants to lower interchange fees in the US, ending a 20-year battle in the courts, per SEC filings. The networks will lower their average effective interchange rate by 0.1 percentage point for five years and cap standard US credit rates at 125 basis points. Small businesses trying to maximize their bottom lines by declining premium cards need to incentivize their consumers to switch to a compatible payment method. Offering discounts or loyalty programs contingent on standard credit cards, debit, or cash can help mitigate dissatisfaction while changing their consumers’ payment behavior patterns.

AI in the Payments Customer Life Cycle 2026

AI in the Payments Customer Life Cycle 2026

Report
Nov 04, 2025

AI is reshaping how payment providers attract, serve, and retain customers. Those who act now to integrate AI across the life cycle—from discovery to checkout to support—will gain an edge, while those who wait risk losing loyalty and control.

Mastercard’s $2 billion Zerohash bid raises the stakes for Visa

Article
Oct 31, 2025

Mastercard is reportedly nearing a deal to acquire Zerohash for as much as $2 billion, per Fortune. Zerohash provides infrastructure to connect fiat payment systems with crypto and stablecoins. We can expect Visa to pursue a big crypto acquisition in short order. Whether they see it as an existential threat or not, networks are waking up to the fact that crypto is here to stay—and they need to prove to investors and stakeholders that they’re taking it seriously.

Visa and Mastercard post strong quarters, bet on affluent cardholders

Article
Oct 30, 2025

Visa and Mastercard reported strong growth in their most recent earnings. Visa’s net revenues increased 12% YoY in its Q4 2025, per its earnings release. Mastercard’s net revenues grew 17% YoY in Q3, per its earnings release. Lower-income consumers are more sensitive to tariff-induced inflation and other economic events. If lower- and medium-tier cardholders pull back on spending, their premium counterparts who are more insulated from economic pain can keep spending afloat. Issuers are following the same strategy: Citi, Chase, and American Express all launched or revamped premium cards this year.

GenAI and Agentic AI in Banking 2025

GenAI and Agentic AI in Banking 2025

Report
Oct 29, 2025

Fintechs, big tech, and payment players are using genAI to redefine finance. To compete, banks must pair strategic genAI investment with hyper-personalization and human support to earn customer trust and loyalty.

PayPal taps Mastercard, OpenAI to establish agentic commerce dominance

Article
Oct 28, 2025

PayPal deepened its commitment to agentic AI with two new partnerships, per press releases. PayPal’s been bullish on agentic technologies. To date, it’s struck partnerships with Perplexity, Google, and now ChatGPT for AI-led conversational commerce. A tie-up with AI-powered Rokt brought post-transaction ads to Venmo, PayPal, and Honey users. Fintechs, issuers, and payment rails cannot ignore the coming tide of agent-based payment methods. Striking early partnerships with major players allows all platforms to reorient for the future of ecommerce transactions.

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Coinbase wants to be the dominant crypto payment rail

Article
Oct 24, 2025

Coinbase debuted Payments MCP so that AI agents can access on-chain wallets, blockchain onramps, and stablecoin payments, per a blog post. Crypto payment rails don’t yet have market consolidation at the scale of the Mastercard-Visa duopoly. Crypto platforms that enable a broad range of commerce can lock up dominant positions as more mainstream payment platforms facilitate crypto and more retailers accept it. However, convincing consumers of the benefits of stablecoin will take time. Only 1.8% of the US population currently transact with crypto—but we anticipate that share to almost double by 2027, per our forecast.

Mastercard, Coinbase offer $2 billion for BVNK’s crypto infrastructure

Mastercard, Coinbase offer $2 billion for BVNK’s crypto infrastructure

Article
Oct 10, 2025

Mastercard and Coinbase are reportedly in talks to acquire BVNK for approximately $2 billion, per an exclusive from Fortune Crypto. The scale of this deal underscores stablecoin’s acceptance into the mainstream of payments. Mastercard’s eagerness to seize BVNK’s capabilities suggests that traditional payment rails can no longer ignore stablecoins, and must integrate with the payment method to avoid being left behind.

PayPal Ads Manager creates network of small-business media networks

Article
Oct 07, 2025

PayPal launched PayPal Ads Manager so that small- and medium-sized businesses (SMBs) can create their own retail media networks and generate new revenue streams, per a press release. Layering retail media networks within its financial media network gives PayPal a dual pipeline for revenues. Within its Q2 2025 earnings, Brand Experiences accounts for two percentage points of growth YoY, matching P2P and Venmo. PayPal stands to juice these sectors even more, as advertisers and businesses clamor for access to valuable transaction data. Shoppable ads can reduce conversion friction, which could become a major differentiator for SMBs considering the best place to allocate their advertising budgets.

Amex throws its hat into the media network ring, chasing luxury and travel ad dollars

Article
Oct 06, 2025

American Express debuted Amex Ads, a new digital advertising platform that allows brands to connect with its 34 million customers, per a press release. Amex Ads will go live on AmexTravel.com before spreading to other Amex platforms. Amex has the power to link advertisers with high-spending consumers, which are driving the bulk of US spending during a period of economic uncertainty—and Amex’s earnings. By granting access to consumers who already are interested in prestige travel and dining experiences, advertisers can attach themselves to Amex’s strong brand halo for luxury experiences, delivering strong ROI for ad spend.

Blackhawk Network partners with Google Play to launch virtual gift card mall

Article
Oct 03, 2025

Blackhawk Network (BHN) launched a gift card mall in the Google Play Store, per a press release. Android users will be able to buy and transfer virtual gift cards from BHN’s merchant network, including its exclusive Original series. Virtual gift cards can be securely sent to recipients by email or text. Tie-ins like this make it even easier to pick prepaid cards as a gift, especially for procrastinators trying to send presents at the eleventh hour. But BHN is still missing the core of the US population without an Apple integration.

Volvo and Mastercard partner for in-car toll payment pilot program

Volvo and Mastercard partner for in-car toll payment pilot program

Article
Sep 12, 2025

Volvo and Mastercard are trialing the US’s first in-car toll payment pilot program, per a press release from the North Carolina Turnpike Authority. Google will supply payments-enabled in-car infotainment systems for the limited 100 Volvo participants. If E-ZPass payment technology gets shifted onto Google’s platform, E-ZPass Group no longer has to worry about the cost of their transponders and can receive payments automatically for those who don’t have a transponder, instead of waiting for a billing period. If Google becomes a permanent partner for toll payments, the tech mammoth stands to reap the windfall of multi-state toll volumes from certain commuters likely loyal to toll routes.

JPMorgan claims its first open banking victim: Visa

Article
Aug 23, 2025

Visa’s retreat reflects regulatory chaos and rising data access fees, signaling broader instability for fintechs and the future of “open” banking in America.

BMO eyes Gen Z and millennial travel spend with Escape Credit Card

Article
Aug 19, 2025

The news: BMO launched the BMO Escape Credit Card, a Mastercard credit card geared for travelers, per a press release. The Escape Credit Card will pack a $150 annual fee. New signees are eligible to earn up to 45,000 points after spending $5,000 within the first three months of their account opening.

Mastercard selects WPP Media for marketing, citing AI prowess

Article
Aug 19, 2025

The news: Mastercard has awarded WPP Media its $180 million media account after ending its relationship with Dentsu-owned Carat. Our take: WPP Media’s previous with PayPal may give insight into the type of media it might produce for Mastercard. As the creative firm behind the “Venmo Everything” campaign and the Will Ferrell-fronted PayPal Pay Later campaign, Mastercard’s new promos likely will feature zeitgeisty and generationally buzzy celebrities to target younger demographics.

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