Leading cash-back credit cards need to drive acquisition in an increasingly competitive segment of the card market. Our exclusive consumer survey data reveals which emerging features issuers should invest in to win over customers.

UK mobile P2P payments usage growth has a case of the doldrums—but bank and digital wallet providers can explore several options to give it a boost.

Generative AI and embedded finance popped up across a host of conversations—we give our take on how firms should approach these innovations.

Google issues refunds for misplaced ads: A June report claiming 80% of its third-party video ad positions didn’t meet standards raised a firestorm in the industry.

If marketed properly, the tech can help it stand out from rivals and build customer trust before mass industry adoption.

The card network is hoping rewards will be enough to finally make inroads in the debit card industry

Mobile P2P payments are reaching market maturity in the US as spending soars, but security challenges threaten to reverse gains. Providers are working to assuage consumer fears while adding a robust array of features to tighten user relationships.

Surging Cash App user growth helped drive a buoyant Q1 for Block despite recent short seller allegations.

While many consumers use mobile banking apps multiple times a week, some worry about fraud. Here are the security features they value most.

They often don’t have real-time data capabilities. Partnering with a fraud-focused fintech could be a solution.

The payments firm responded to some short-seller allegations. But its failure to address key claims could cause future problems.

Generative AI has ample applications within financial services over a three-year horizon, with payments the most promising sector because of its breadth of potential use cases.

ChatGPT and generative AI have taken the business world by storm. But how valid is the buzz around the technology? And how should insurance leaders act on the opportunity in 2023?

Consumer device and behavior trends are affecting payment providers’ strategies across retail, P2P, B2B, disbursement, and cross-border channels. Here’s what that means for the payments ecosystem.

ChatGPT has fast become one of the biggest buzzwords in payments. We delve into the future of generative AI, cut through the noise, and provide actionable steps for payment services providers to prepare for its rise.

Generous returns policies have encouraged shoppers to buy online, but an unsustainable wave of returned goods is forcing retailers to rethink their strategies.

This year, card-not-present (CNP) fraud will account for $9.49 billion in loss, up 8.5% over last year, according to our data. CNP will make up 73.0% of card payment fraud loss this year, up from 57.0% in 2019.

In the first week of the new year, US regulators came out swinging against Coinbase, Binance, FTX, and Celsius.

Cost challenges associated with a new reimbursement policy have spooked community banks—but customers’ love for the service could make it hard to shed.

US card fraud losses will remain sky-high despite slowing growth as credit cards and card-not-present fraud drive risk for merchants, issuers, and consumers alike—pushing new technology adoption and consumer education strategies to lower risk.