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Automation Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Automation

Loyalty tests that fuel fraud: How retail returns have become a stress test

Article
Feb 05, 2026

Retail returns have quietly become one of the most expensive, complex, and customer-sensitive parts of commerce.

Commerce Media Ad Buyer Insights 2026

Commerce Media Ad Buyer Insights 2026

Report
Feb 04, 2026

As commerce media ad spend shifts, clear gaps emerge in buyer maturity and execution. From setup friction to system-level optimization, spend levels signal today’s constraints and what it takes to unlock scalable growth.

B2B Ecommerce Forecast 2026

B2B Ecommerce Forecast 2026

Report
Jan 29, 2026

US B2B ecommerce continues to expand as it becomes a default buying channel. But slower growth, operational gaps, and marketplace momentum are reshaping where value is created and how sellers compete.

FAQ on drone delivery: What retailers need to know in 2026

Article
Jan 27, 2026

This FAQ examines the current state of drone delivery, why scaling has proven difficult, and what retail strategists should consider before making investment decisions.

Pinterest leans into commerce, CTV, and C-suite appointments for growth

Article
Jan 21, 2026

Pinterest shifts to yield; its leadership change reinforces focus on performance, commerce, and higher ARPU.

Ad Agency Trends 2026

Ad Agency Trends 2026

Report
Jan 14, 2026

Ad agencies face AI disruption, consolidation, in-housing, and economic pressure. Legacy models are cracking as clients automate more work, forcing agencies to rethink their business strategies—or risk falling behind.

Spotify shares the trends it anticipates will shape 2026

Spotify shares the trends it anticipates will shape 2026

Article
Jan 08, 2026

Spotify outlines how AI, automation, and immersive experiences will reshape how brands connect with consumers in 2026.

As ad platforms launch agentic AI features, marketer distrust persists

As ad platforms launch agentic AI features, marketer distrust persists

Article
Jan 07, 2026

Agentic AI is expanding across ad platforms; CES reveals acceleration in autonomous planning and optimization, even as many marketers hesitate to trust full automation.

NBCU unveils agentic AI system to plan and optimize TV in seconds

NBCU unveils agentic AI system to plan and optimize TV in seconds

Article
Jan 06, 2026

AI will reshape premium video buying—and NBCUniversal’s proof-of-concept shows agentic systems can unify planning and optimization across linear and streaming in seconds.

The Great BTN Bake (Take) Off — Digital Trends for 2026: Agentic Ad Buying and the Video Podcast Winners | Behind the Numbers

Audio
Jan 05, 2026

Our analysts (or “bakers”) will compete in a Great British Bake Off–style episode, discussing how new standards will unlock agentic ad buying and selling, and how (and why) YouTube will benefit most from the surge in video podcasts. Join Senior Director of Podcasts and host Marcus Johnson, along with Senior Analyst Ross Benes and Principal Analyst Yory Wurmser. Listen everywhere, and watch on YouTube and Spotify.

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Email Marketing 2026

Email Marketing 2026

Report
Jan 02, 2026

Email’s reliability is no longer enough to offset rising consumer expectations. AI accelerates production and enhances relevance, while engagement, trust, and tougher inbox rules push marketers to rethink how they will use the channel in 2026.

Amazon’s evolving partner strategy raises new adtech tensions

Amazon’s evolving partner strategy raises new adtech tensions

Article
Dec 19, 2025

Amazon is recalibrating its relationship with the agencies and adtech firms that helped build its retail-media dominance. While Amazon insists agencies remain central, many intermediaries say rising data costs and tool duplication echo earlier platform playbooks from Google and Meta—centralize strengths, limit external dependencies, and scale in-house automation. The result is a more controlled, AI-driven ecosystem that may reduce tooling diversity while boosting Amazon’s own ad stack. For marketers, the challenge will be balancing Amazon’s convenience and scale with the flexibility, transparency, and customization offered by independent partners.

AI-Driven Media Management, with Gigi and Amazon Ads (Part 1) | EMARKETER Miniseries

Audio
Dec 18, 2025

On today’s EMARKETER Miniseries—AI-Driven Media Management—we explore how to break down the media manager role into workflows that can be automated or augmented by agentic AI, what agencies misunderstand about AI, and which agency tasks are ripest to hand off to AI right now. EMARKETER Senior Director of Content Jeremy Goldman speaks with Adam Epstein, co-founder and CEO of Gigi. Listen everywhere you find podcasts, and watch on YouTube and Spotify.

How commerce media networks can help retailers balance growth and operational efficiency

Article
Dec 18, 2025

While commerce media networks expand, retailers can take advantage of the efficiencies and measurement capabilities that they can provide.Retail media networks alone are expected to claim one-fifth of US digital ad spending by 2029, according to EMARKETER’s September forecast.

Industry KPIs: Meta ads show widening CPC gap between retail and ecommerce

Industry KPIs: Meta ads show widening CPC gap between retail and ecommerce

Article
Dec 15, 2025

Meta’s global ad marketplace is splitting into two distinct cost curves. According to new Emplifi data, retail CPCs nearly doubled from $0.16 to $0.32 over the past year, while ecommerce CPCs fell from $0.23 to $0.19 as Meta’s AI optimization drove sharper efficiencies. The overall median CPC declined from $0.19 to $0.15, indicating advertisers aren’t cutting spend—they’re reallocating as automation improves returns. Retail’s mixed online–offline goals make optimization harder, while ecommerce benefits from clearer conversion signals. With Q4 competition intensifying and holiday ecommerce projected to grow 7%, marketers should expect sharper CPC swings and plan for agile bidding, creative iteration, and real-time budget shifts.

Commerce media ambition outpaces operational reality

Commerce media ambition outpaces operational reality

Article
Nov 24, 2025

A new study shows that while commerce media enthusiasm is high, actual readiness is far lower. Nearly half of respondents believe they are operationalized, yet only 13% qualify as advanced across leadership, technology, and measurement. Most fall into nascent or emerging categories, limited by siloed workflows, manual creative processes, and fragmented data systems that prevent closed-loop attribution. Advertisers seeking accountable, performance-driven programs may be surprised by how few networks can truly support scaled, automated operations. The findings highlight a widening gap between ambition and capability—and the need for unified data, automation, and clearer measurement.

Google pushes the ad industry toward large scale AI driven campaign production

Google pushes the ad industry toward large scale AI driven campaign production

Article
Nov 21, 2025

Google is innovating its AI image generation capabilities for advertisers with the release of “Nano Banana Pro.” The tool enables advanced creative capabilities for ads, enhancing brands’ ability to generate and edit images using AI in Google Ads. AI is set to deliver increasing value to advertisers as creative capabilities evolve and consumers generally grow more comfortable with its role in marketing.

How CMOs Are Overcoming AI Fatigue to Rebuild Trust

How CMOs Are Overcoming AI Fatigue to Rebuild Trust

Report
Nov 19, 2025

CMOs are confronting AI fatigue by refocusing on human creativity and trust. As automation accelerates, leaders are rebalancing efficiency with authenticity to restore credibility and performance.

WPP and Havas merger could be on the horizon as WPP looks to bounce back

WPP and Havas merger could be on the horizon as WPP looks to bounce back

Article
Nov 17, 2025

WPP is reportedly eyeing a merger with holding company Havas and private equity firms KKR and Apollo, per the Times. A merged WPP and Havas would provide more value to advertisers by giving access to a broader mix of services.

Spotify’s next challenge will be turning engagement into ad growth

Article
Nov 05, 2025

Spotify’s Q3 2025 results show a company redefining success around efficiency and engagement rather than scale. Revenue rose to $4.62 billion, with 713 million monthly active users and 281 million premium subscribers, up 12% YoY. Gross margin reached 31.6% as AI integration, subscription pricing, and product diversification drove profitability. The company’s upcoming leadership transition—Daniel Ek to executive chairman, Gustav Söderström and Alex Norström to co-CEOs—signals continuity through maturity. While ad sales grew just 7%, Spotify’s dominance in user time and audio engagement positions it as the anchor of digital audio. The next chapter: sustainable margins, smarter growth, and steady leadership.

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