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July 25, 2019
What Channels Do US Internet Users Use to Communicate with Companies? (% of respondents, by generation, March 2019)
Description
This question asked US internet users what methods of communication they use to speak with companies. The responses, broken out by age, were given as phone, email, live chat, chatbots, social messaging and more.Featured In
Email Marketing 2019Chart Title
What Channels Do US Internet Users Use to Communicate with Companies? (% of respondents, by generation, March 2019)Publication Date
July 25, 2019
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