July 25, 2019

What Channels Do US Internet Users Use to Communicate with Companies? (% of respondents, by generation, March 2019)

Description

This question asked US internet users what methods of communication they use to speak with companies. The responses, broken out by age, were given as phone, email, live chat, chatbots, social messaging and more.
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Chart Title

What Channels Do US Internet Users Use to Communicate with Companies? (% of respondents, by generation, March 2019)

Publication Date

July 25, 2019

Sources

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