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Black, Hispanic, and Asian Consumers’ Healthcare Attitudes and Behaviors

How Health and Pharma Brands and Marketers Can Effectively Engage These Groups

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About This Report
Black, Hispanic, and Asian consumers are younger and more digitally engaged than average. To build authentic relationships with them, brands and marketers need to understand their healthcare attitudes and behaviors, which have been shaped by inequities and biases.
Table of Contents

By 2045, Black, Hispanic, and Asian consumers—historically underserved in healthcare—will be the US majority. Despite poorer outcomes, they’re proactive, positive about their health, and more likely to use digital and social channels, creating opportunities for healthcare marketers and agencies.

Key Question: How can marketers and agencies gain insights into Black, Hispanic, and Asian consumers’ digital healthcare behaviors and preferences to improve marketing effectiveness?

Key Stat: Black, Hispanic, and Asian consumers more frequently see healthcare advertising on digital media versus the total population but underindex on traditional TV.

authors

Beth Snyder Bulik

Contributors

Kyndall Krist
Senior Copy Editor
Rajiv Leventhal
Na Li
Director, Primary Research
Jennifer Pearson
VP, Research
Heather Sprung
Senior Editor
Emman Velasco
Chart Editor
Paul Verna
VP, Content

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