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How ChatGPT’s 52% referral traffic collapse could reshape SEO

The news: ChatGPT’s referral traffic to websites plummeted 52% in a single month after a fundamental shift in how the AI model operates. OpenAI manually reweighted its system to prioritize sources that provide direct, helpful answers, per Search Engine Land.

“OpenAI can turn the dials and rankings and downstream traffic can change radically.” Glenn Gabe, SEO analyst at G-Squared Interactive, posted on X.

OpenAI’s algorithms now favor high-value “answer” sites like Wikipedia and Reddit, which account for about 22% of all ChatGPT citations, per Siege Media. This change is akin to Google's "zero-click searches," where users find all the information they need without leaving the search engine’s results page. 

Why it matters: By narrowing the field of sources, OpenAI effectively creates a walled garden that severely reduces vital referral traffic for publishers and creators. This shift can potentially alter the digital media ecosystem.

Fewer clicks mean fewer eyeballs. That cascades into smaller ad impressions, lower CPMs, and fewer opportunities to convert casual readers into paying subscribers. The impact is most significant for blogs, publishers, and small businesses that rely on high direct referral volume for visibility and revenues.

Maintaining visibility requires optimizing for AI answer algorithms, not just traditional search. Generative engine optimization (GEO) strategies are a potential solution, but 47% of brands have no deliberate GEO strategy or have no idea if they appear at all in AI agent responses, per a new report from Cordia.

Our take: Declining web traffic means declining revenues. For marketers and publishers, the mandate is to adapt to GEO or risk invisibility in a world where AI answers, not clicks, dominate. Reshaping web content to be more answer oriented could help surface it in ChatGPT, but that’s easier said than done for publishers with legacy content.

Observing how companies like ChatGPT tune their results and proactively adjusting SEO and GEO is necessary but also resource intensive, especially for smaller businesses.

Companies that move early to understand and influence AI citation patterns will secure a competitive edge as this new content distribution landscape takes shape.

This content is part of EMARKETER’s subscription Briefings, where we pair daily updates with data and analysis from forecasts and research reports. Our Briefings prepare you to start your day informed, to provide critical insights in an important meeting, and to understand the context of what’s happening in your industry. Non-clients can click here to get a demo of our full platform and coverage.

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