May 22, 2019

Which Purchase and Delivery/Return Methods Would Increase the Loyalty of Internet Users Worldwide* to Retailers for Select Retail Categories? (% of respondents, Q1 2019)


This survey question asked consumers in 12 countries if specific purchase and delivery methods would increase their loyalty to retailers in retail categories such as grocery, beauty, fast fashion, hospitality, quick-service restaurants and luxury. The purchase and delivery methods included pay ... in-store and get item delivered to home, purchase online and pick up in-store and buy online and return in-store.More