BNPL providers should prepare now for potential regulatory changes affecting credit reporting, customer creditworthiness, late fees, and more.
The provider brought its rewards program to nine markets to help entice spending and expanded Pay Now’s availability, which gives customers more flexibility.
Payments Ecosystem: This year will reveal how providers must adapt to lasting pandemic-driven digitization across payments channels, ranging from in-store retail to B2B ecommerce.
Payments Ecosystem: Diminishing analog payment use—as well as the battle for share between entrenched electronic payment methods and emerging challengers—will intensify the battle for customer spending this year.
Smaller banks are cool toward BNPL: A survey finds that most have scant to zero interest in entering buy now, pay later (BNPL). Those that expressed interest want to partner instead of going solo.
A PYMNTS survey shows that most users of standalone BNPL services are interested in bank-backed versions—including customers of the biggest standalone players.
Increasing competition in the realm of point-of-sale installment plans will push existing buy now, pay later firms to diversify their offerings and target consumers beyond the existing core of Gen Z and millennial users.
Letting users pay directly from their bank accounts minimizes their reliance on cards, which could mean less volume and revenues for issuers.
The tool makes it easier for desktop shoppers to use Klarna’s service and take advantage of rewards—but it could raise some flags.
Usage of buy now, pay later (BNPL) services has soared across generations in the US, especially among Gen Z.
See the latest holiday shopping stories from Insider Intelligence
More US consumers than ever say they aren’t spending on the holidays: The expected rebound in holiday shopping hides the fact that many consumers are keeping their wallets closed, while others are turning to buy now, pay later plans for gifts they can’t afford.
The BNPL giant will also bring the Klarna Card stateside—both payment features are already available in Europe.
Just 7% of US adults are very likely to use buy now, pay later (BNPL) services this holiday season.
Consumers were most comfortable when they felt their financial institution would protect their assets. Incumbents could have an outsized influence over consumers’ adoption of open banking.
The app lets users shop at any online retailer, redeem promotions, and access product and budgeting tools—turning Klarna into a one-stop shopping hub.
Strong growth in the key metric for the first nine months of 2021 could foreshadow success in the incumbent bank’s other targeted plays and keep it competitive with neobanks.
Zip’s preholiday shopping event clocked stellar numbers, but diversification and increased credit card use might challenge BNPL growth.
Klarna implemented a number of changes to make its UK business more transparent and limit consumer BNPL risks.
Partnering with Billie lets Klarna’s European merchants offer B2B financing—helping it move early into a growing segment instead of vying for consumers.
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