Chase Trends & Statistics
Citi’s financial media network brings cardholder data to marketers
Transaction data can lure advertisers, and reach beyond Citi’s app will help unlock more ad spend.
Chase widens lounge footprint with Seattle location
More space can ease crowding, while better food and drinks make premium card perks more valuable.
Chase debuts more US Open cardholder experiences, challenging Amex
Chase is challenging Amex on experiential rewards.
Citi buys financial media network with personalized offers and rewards
Issuer FMNs have an opportunity to turn data insights into more personalized rewards.
Chase uses soccer to give its digital-only UK bank a real-world presence
The bank highlights its community ties with a sentimental ad about coaches.
Bank of America leads small business banking as payments become a key differentiating factor
Payments and cash-flow tools now matter as much as accounts, rewarding banks that simplify daily work.
Robinhood responds to Platinum Card criticism as it courts affluent cardholders
Robinhood sweetens premium card offer: The upgrades address early criticism, but it might not be enough to draw consumers from incumbents
Why consumers splurge on travel but buy private label groceries
High-income shoppers buy private label groceries while booking luxury vacations without hesitation. It looks like a contradiction, but the same psychological decision-making drives both choices, and retailers need to understand it to succeed.
CFPB takes first step at reopening credit card late fee rulemaking
The rule will face stiff resistance from the industry, which could revive APR hike threats to offset lost revenues.
JPMorgan expands community banking to build customer ties
It’s expanding local banking via education and coaching.
JPMorgan targets three additional European markets as Chase scales retail banking
Chase’s European expansion could force rivals to improve digital banking, rewards, and savings offers.
Chase boosts Sapphire Preferred rewards, holds fee steady to compete on value
The biggest US card network could jumpstart AI commerce with its wide global acceptance.
JPMorgan's AI ambitions hinge on a familiar banking asset: trust
The success of its planned autonomous tools for travel depends on maintaining consumer trust.
JPMorgan is launching retail banking in Germany
If it performs as well as it did in the UK, Chase could prove a real competitor to German incumbents.
Chase takes a multipronged approach to securing Gen Z’s loyalty
From an app redesign to in-branch education, Chase wants to show Gen Z it understands their needs.
Traditional banks still have a primary account stronghold among Gen Zers
While big banks’ hybrid approach gives them an advantage, smaller, newer competitors can still gain ground.
Credit cards tap wellness as the new affluent status symbol
To capture affluent and aspiring affluent consumers, rewards associated with health are a winner.
The State of Card Payments 2026
Card payments still anchor commerce despite new digital and economic disruptions. As roles blur across the ecosystem, players are racing to capture more value while defending core revenue streams.
Paze adds Citi credit cardholders as it expands digital wallet beyond core member banks
Paze still must combat entrenched consumer checkout habits with competitors like PayPal
Card-linked installments consistently outrank fintechs on customer satisfaction
Issuers hold the advantage of existing credit lines and post-purchase flexibility compared to fintechs, but only for existing credit cardholders, per JD Power.
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