Events & Resources

Learning Center
Read through guides, explore resource hubs, and sample our coverage.
Learn More
Events
Register for an upcoming webinar and track which industry events our analysts attend.
Learn More
Podcasts
Listen to our podcast, Behind the Numbers for the latest news and insights.
Learn More

About

Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More
Our Clients
Key decision-makers share why they find EMARKETER so critical.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Our Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us

JPMorgan-Coinbase partnership could change customers’ relationship with crypto

The news: JPMorgan Chase and Coinbase partnered to offer Chase's customers new ways to access crypto.

This fall, customers will be able to link Coinbase directly to their bank accounts, buy crypto with Chase credit cards, and convert rewards points to USDC, per a press release.

Why this matters: This partnership is a big step toward bridging the gap between traditional finance and crypto. By letting customers use their credit cards to buy crypto or redeem their Chase Ultimate Rewards points for USDC, the companies could accelerate crypto adoption.

It’s also another salvo from JPMorgan against data aggregators and open banking firms after the bank announced that it would charge these companies to access customer data—particularly around payments. JPMorgan is integrating directly with Coinbase rather than using APIs from a company like Plaid.

Payments impacts: Letting customers transfer their Ultimate Rewards points to USDC signals a turning point for incumbent banks’ credit card rewards flexibility. And while Chase emphasized the benefits of blockchain-enabled security and privacy, the partnership could open consumers up to overleveraging risks if consumers take on credit card debt to buy USDC that they then use to buy more volatile cryptos like Bitcoin.

Within JPMorgan’s Q2 earnings call, Jamie Dimon emphasized his personal misgivings about stablecoin—“I don't know why you'd want a stablecoin as opposed to just payment”—but also acknowledged the need to compete in the space. Partnering with Coinbase is a measured first step in consumer-facing crypto services that could help Chase avoid complete disintermediation by failing to innovate.

Banking impacts: This could be a customer acquisition game-changer for both companies. Working with JPMorgan introduces crypto to a massive, mainstream user base through a trusted and familiar brand. The rewards-to-crypto pipeline could also normalize crypto for everyday use and establish a competitive differentiator in the incumbent loyalty space, setting a template for other major banks to follow.

Beyond crypto, JPMorgan Chase also pioneered yet another way to monetize customer data—direct deals with individual companies—on top of charging fintechs and leaning into in-app advertising. With its constant exploration into new revenue spaces, it’s solidifying its status as the innovative banking incumbent to keep up with.

This content is part of EMARKETER’s subscription Briefings, where we pair daily updates with data and analysis from forecasts and research reports. Our Briefings prepare you to start your day informed, to provide critical insights in an important meeting, and to understand the context of what’s happening in your industry. Non-clients can click here to get a demo of our full platform and coverage.

You've read 0 of 2 free articles this month.

Create an account for uninterrupted access to select articles.
Create a Free Account