Amex can deepen rewards for its sports-hungry membership.
The Klarna Card still dominates GMV, but loyal users are getting more comfortable taking on interest.
In April 2026, we analyzed 5,600 ChatGPT responses across nine financial services categories to compile the AI Visibility Index.
AI will be an efficiency driver, while capturing young premium users is a top priority.
A new tie-up with Anthropic gets Amex closer to younger consumers using AI for dining discovery.
The premium card—combined with Amex’s member model—bolstered spend
The issuer stands to pick up positive brand association with the NFL’s strong reputation.
In Q1 2026, we analyzed 5,600 ChatGPT responses across nine financial services categories to compile the AI Visibility Index.
As agentic commerce gears up to reality, Amex wants to make its app the center of members’ shopping lives.
To capture affluent and aspiring affluent consumers, rewards associated with health are a winner.
After U.S. Bank and Mastercard picked up the portfolio, Amex can use its new Graphite card to stay ahead.
Live sports and sport fans offer a huge opening for increased volume and new sign-ups.
As consumer spending flattens, issuers and networks are competing for SMB and corporate spending for growth.
It’s betting on flexibility and ease to boost commercial volume amid economic uncertainty.
The bank makes a bet that a seamless, separate app beats out a multi-use banking app.
Issuers hold the advantage of existing credit lines and post-purchase flexibility compared to fintechs, but only for existing credit cardholders, per JD Power.
Betting on a cash-back strategy, Robinhood takes a shot at premium card spend.
The purported damage depends on bank scale and type of technology investments.
Beyond bolstering its reservation platform, the issuer continued to enhance opportunities for personalization for its users.
Chase Sapphire Reserve will offer an exclusive FIFA World Cup ticket sale for cardholders in February 2026, per Chase. Offers connected to major events with deep fanbases can create valuable sign-up opportunities and positive brand associations for issuers. To maintain these new cardholders’ loyalty, issuers should consider integrating experiential rewards during the games—lounge opportunities, fast-pass check-in lanes, interactive pop-ups—to funnel users through multiple value-driven experiences over the duration of the tournament.
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