More consumers are turning to AI tools and social media platforms to research and select doctors, according to a new survey from rater8. Healthcare providers need to ensure that their business profiles are regularly updated online to be noticeable in local search results. They should also encourage their patients to leave online reviews while consistently responding, as this activity could boost relevance for AI algorithms. Social media content is also important, and should include testimonials from satisfied patients, along with posts from doctors that demystify complex medical information.

Google is rolling out new ad tools for AI Overviews targeting retailers in a bid to curb concerns about AI responses’ impact on referral traffic and clickthrough rates (CTRs), per a blog post. Giving retailers more opportunities to show up prominently in AI results could curb worries about AI Overviews cannibalizing CTRs and traffic, but brands still need to adapt to the rise of AI responses to remain competitive.

AI is fundamentally changing how pharma and healthcare marketers can reach consumers. As top companies like Novo Nordisk and Genentech highlighted at CMI Media Groups “Hype to Hope to Health” conference, the focus is shifting from simply getting clicks to driving actual conversions. To succeed, marketers must embrace AI tools for smarter customer targeting and ensure content is original and well-structured. With organic search traffic declining, it's crucial to also invest in new channels like connected TV (CTV), which allows for personalized, data-driven messaging to an aging audience that is rapidly adopting streaming services.

AI is rewriting the rules of digital media, advertising, and commerce at breakneck speed. Here’s what players in the digital realm can do to stay relevant.

40% of US adults say most or some of the health information on TikTok is trustworthy—the highest rating among major platforms, according to July data from KFF.

A recent Pew Research Center study reveals a dramatic shift in online behavior: When users encounter AI-generated search overviews, they're almost half as likely to click through to websites and more likely to end their browsing sessions entirely. This fundamental change threatens the traditional internet business model where human traffic drives ad revenue.

The news: Use of AI search tools is surging, which could soon spell trouble for Google’s market dominance. The share of consumers using of AI search tools on a daily basis doubled to 29% in August, per HigherVisibility’s 2025 How People Search Today report, up from 14% in February. Meanwhile, Google’s share of general information queries fell from 73% to 67%. Our take: Brands and marketers need to tailor their campaigns and strategies based on user intent. Those looking to attract new shoppers should invest in social media and AI search placements, while those focused on driving traffic for services or capturing high-intent buyers should prioritize Google, especially for initial discovery and location-based queries.

AI search engine Perplexity is facing potential ad business struggles with the departure of its head of advertising Taz Patel. The departure comes as Perplexity eyes new avenues for growth and is faced with legal pressures, per Adweek. Patel’s departure signals a deeper issue with AI search ad monetization, reflecting advertiser hesitation to spend without proven formats, measurement, and ROI, even as AI adoption grows.

If social media is a digital shopping mall, genAI assistants are personal shoppers. As AI gains ground, it could disrupt established social shopping behaviors.

The news: Perplexity added a standalone subscription tier for its Comet agentic AI browser that will fund a $42.5 million publisher revenue-sharing program. Comet Plus costs $5 per month and gives users access to “premium content from a group of trusted publishers and journalists.” The browser is included in Perplexity Pro and Max subscriptions. Our take: Brands should actively monitor how their content is used across AI platforms and consider usage-based deals for fair compensation, especially if content is regularly surfaced by AI tools. They should also examine the real revenue potential of partnerships like Comet Plus and scrutinize audience size, payout structures, and long-term sustainability before committing.

AI search startup Perplexity shocked the industry with an unsolicited $34.5 billion all-cash bid for Google’s Chrome browser—despite Chrome not being for sale. The offer comes as a US court weighs whether Google must divest Chrome after an antitrust ruling, and positions Perplexity as a ready operator if a spin-off is ordered. Even if the deal never closes, the move amplifies Perplexity’s profile, pressures Google, and underscores the growing importance of distribution channels alongside model quality in AI competition.

Some high-engagement platforms are still undermonetized—creating opportunities for advertisers to connect with audiences in less-saturated environments.

On today’s podcast episode, we discuss if Google is actually fending off the AI search competition, what its AI Overviews are doing to search behavior, and why growing AI search usage might not necessarily translate into a booming ad business. Join our conversation with Senior Director of Podcasts and host, Marcus Johnson, Senior Director of Briefings, Jeremy Goldman, and Principal Analyst, Yory Wurmser. Listen everywhere you find podcasts and watch on YouTube and Spotify.

The trend: Consumers generally find that AI-generated responses to their online health queries are only somewhat reliable, according to a new survey from the Annenberg Public Policy Center (APPC) of the University of Pennsylvania. Our take: As Google’s AI gets smarter, healthcare and pharma websites will lose search traffic. Google is in a race with OpenAI and other tech players to make its AI more intelligent and improve users’ search experiences. Other consumers will conduct more health queries on platforms like ChatGPT. Brands and publishers must optimize content for AI rather than for search, but they should also be developing strategies to connect more with consumers on non-search channels such as social media and CTV.

Netflix remains a revenue leader in the streaming space, however tariff concerns and tightening budgets for both consumers and advertisers have increased the pressure across all providers to stand out.

Reddit’s blowout Q1 shows ad momentum: With strong midmarket traction and AI tools scaling, its business model is leveling up.

This is the first installment of our “UK Ad Spending Benchmarks” series, which helps ad buyers and sellers calibrate their spending and revenue mix against the market.​

Marketers face rising pressure from tariffs, triopoly dominance: Growth is coming from mid-tier platforms and smarter strategies, EMARKETER analysts say at Possible conference.

YouTube tests new AI features: The updates, including video carousels in search results and AI video summaries, promise innovation but require adaptation.

Google’s core businesses remain strong in Q1: Browser scrutiny and AI search shifts could test the foundation of its power