Elon Musk’s X has lost another key figure in its advertising business, with ad chief John Nitti announcing his departure last week after joining just ten months ago, per the Financial Times. Another key loss signals that X’s ad strategy remains turbulent—and until its AI-powered ad focus proves valuable, ad investment should be executed with an air of caution.

OpenAI introduced a wide swath of app integrations for ChatGPT, pushing the generative AI (genAI) chatbot toward super app status. Spotify, Booking.com, Zillow, Canva, Figma, and Expedia are now all part of the ChatGPT experience. Brands should start treating ChatGPT like a search engine, app store, and marketplace all in one. Marketers should create and tag their content so it can surface naturally in ChatGPT responses. Generative engine optimization (GEO) strategies include structuring content and product copy with mini headlines and using concrete language over abstract phrasing to boost appearances in output.

X has updated its NFL Portal for the 2025-26 season as sports discussions gain momentum on the Elon Musk-owned platform, with features aiming to get advertisers reinvested. X’s enhanced NFL Portal is a calculated effort to double down on one of its strongest differentiators to keep users engaged and advertisers invested: Real-time sports conversations.

Social media is intertwined into Gen Zers’ day-to-day lives, used for everything from entertainment to messaging to searching. But they’re posting less than older generations and want to spend less time on it, though that’s easier said than done.

This is the first installment of our “Canada Ad Spending Benchmarks” series, which helps ad buyers and sellers calibrate their spending and revenue mix against the market.

If social media is a digital shopping mall, genAI assistants are personal shoppers. As AI gains ground, it could disrupt established social shopping behaviors.

Retail media ad spending is booming in Latin America. Brazil and Mexico are leading the charge, with Mercado Libre outpacing in-market rivals. Here are the latest trends you need to know.

TikTok is laying off hundreds of UK staff as it shifts moderation to AI, with more than 85% of takedowns now automated. The cuts, part of a global restructuring, come as the UK’s Online Safety Act pressures platforms to strengthen oversight. Industry peers are also pivoting—Meta and X have scaled back fact-checking while Reddit, Pinterest, and Snapchat adopt varying models of control. Yet user sentiment runs counter: Most want more human oversight, not less, with strong demand for fact-checkers, privacy, and quality control. The divergence raises brand-safety questions as advertisers weigh cost efficiencies against consumer trust.

Consumers in Japan have been slow to embrace digital technology, but they are gradually warming to it. Recent data shows consumers are changing their online shopping and media consumption behavior.

The news: Instagram is testing a feature that lets users select their favorite movies, books, TV shows, games, and music to encourage intentional sharing and discovery. The offering, called Picks, then surfaces overlapping interests between friends to drive engagement. It’s still an internal prototype and isn’t being tested externally yet. Our take: Effectiveness will depend on user adoption, stickiness, and whether shared Picks sparks meaningful interaction or is perceived as just another data-harvesting ploy. If Picks launches, brands should be ready to experiment with interest-based messaging but prepare to navigate privacy sensitivities.

Some high-engagement platforms are still undermonetized—creating opportunities for advertisers to connect with audiences in less-saturated environments.

Elon Musk plans to sell paid placements within Grok’s AI-generated answers, marking his first major advertiser pitch since Linda Yaccarino’s departure. Grok, X’s in-house AI assistant built by xAI, will integrate ads directly into responses, offering brands high-intent, context-driven targeting. The move comes as X’s global ad revenues, projected at $2.26 billion in 2025, remain roughly half of pre-Musk levels. Musk says Grok will eventually automate the full ad-buying process, from creative grading to personalization, aiming to improve efficiency and performance. With user growth declining in every major region, the strategy hinges on whether brands trust Musk’s AI-led vision enough to re-engage.

The news: Instagram added a host of new features for connecting with friends. The offerings could expand brands’ peer-to-peer visibility and location-based content and boost their chances of going viral. Our take: Brands should lean into organic discovery by creating engaging, visual-driven content that encourages reposts and peer engagement. Prioritize geo-aware promotions to tap into Instagram’s shift toward real-time social discovery and exploration.

The news: Direct messages (DMs) are becoming a key channel to reach consumers as follower growth, once the gold standard for social media success, declines. The average number of shares for brands on TikTok increased 60% quarter over quarter in Q1, per Dash Social’s 2025 Social Media Trends report, showing a pivot toward private content distribution. At the same time, average monthly follower growth for brands on TikTok dropped 27% YoY. Our take: The rise of DMs as a preferred engagement channel signals a deeper shift in social media strategy—from public broadcasting to private conversation—that requires brands to prioritize intimacy to maintain trust and drive meaningful outcomes.

After advertisers spent Q1 2025 reacting to the threat of tariffs, they shifted their focus back to the business of figuring out how social platforms’ automated offerings complement more established methods of investment.

On today’s podcast episode, we discuss why Ms. Yaccarino left X, the expectations for its advertising business in the short and long term, and how realistic its chances are of becoming an “everything app”. Join our conversation with Senior Director of Podcasts and host, Marcus Johnson, Vice President and Principal Analyst, Jasmine Enberg, and Analyst, Marisa Jones. Listen everywhere you find podcasts and watch on YouTube and Spotify.

The news: More than half (51%) of customer service journeys start on search engines and third-party platforms like Google, YouTube, Reddit, and ChatGPT—rather than company websites—prompting businesses to meet customers where they are, per a recent Gartner survey. Our take: Brands need to research and identify the platforms their customers rely on and establish fast, responsive service on those channels. The goal isn’t to pull users back to official websites—it’s to meet them where they already are, with the answers they need, when they need them. Using generative engine optimization (GEO) best practices to boost customer service answers in genAI outputs could help younger consumers get digestible, fast answers in their preferred channel.

The news: Meta is axing political ads in the EU as of October, citing an uncertain regulatory environment with “unworkable requirements.” The company stated in a blog post that the pullback will include ads related to political, electoral, or social issues, and specifically pointed to conflicts with the EU’s Transparency and Targeting of Political Advertising (TTPA) regulation. Our take: Meta's decision signals how fast platforms can change ad policies and how little time marketers have to react. If labeling systems or ad review processes change for the EU—or broadly apply to topics adjacent to social issues—advertisers may need to recalibrate campaigns to avoid triggering enforcement.

The news: TikTok renewed its Lionel Messi-focused live broadcast deal with Major League Soccer (MLS) after a successful 2024 livestream, per a blog post. TikTok will partner with Apple TV to broadcast four select matches in the current MLS season, with a dedicated camera angle focused on Messi during each match. Our take: TikTok and Apple TV’s newest move is another bid to capitalize on a well-known athlete in a profitable genre, where advertising opportunities are plentiful and success is essentially guaranteed. Sports are one of the most reliable ad environments, offering scale, loyalty, and global reach.

The news: Forecasters are mixed on the future of Elon Musk-owned platform X after CEO Linda Yaccarino, whose experience as an advertising executive at NBCUniversal helped X reclaim some ad revenues, stepped down. But things aren’t all gloom and doom: We forecast that X’s ad revenues will increase by 25% YoY in 2025. Our take: While X’s ad revenues will likely grow in the short term, the shift toward AI could alleviate long-term struggles resulting from a turbulent few years for the platform—and even if some advertisers shift away, many will feel pressured to stay or face consequences.