Agentic commerce Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Agentic commerce

Microsoft Clarity gives retailers new ways to track AI agents and checkout friction

Article
Nov 04, 2026

New analytics tools help retailers optimize sites for bots that research, recommend, and buy.

AI referrals drive higher conversions and revenues for retailers

Article
Nov 03, 2026

Strong conversion and engagement raise the urgency to improve AI visibility, attribution, and agentic safeguards.

Instagram Marketing 2026

Instagram Marketing 2026

Report
Nov 03, 2026

Instagram’s ad revenues are surging, fueled by Reels and creator marketing. But slowing engagement growth, uncertain adoption among younger users, and resistance to AI features raise questions about how long that momentum will last.

Retailers are building for AI shoppers while most brands are still fighting to be seen

Article
Oct 30, 2026

Agentic commerce readiness has a clear pecking order, and it follows the transaction. The closer a company sits to checkout, the further along it is.

The Global Shopper 2027

The Global Shopper 2027

Report
Oct 30, 2026

AI and personalization are reshaping the path to purchase and raising expectations, but fundamentals remain at the heart of purchasing decisions.

US Pay by Bank Trends 2026

US Pay by Bank Trends 2026

Report
Oct 30, 2026

Pay by bank’s infrastructure is expanding faster than consumer adoption. Rewards and buyer protections will be key to broader adoption as AI agents and stablecoins reshape the competitive landscape.

Amazon expands AI shopping features to retain holiday shoppers amid earnings miss

Article
Oct 29, 2026

More than 100 updates aim to keep holiday shoppers on Amazon, though speedy delivery and value remain stronger loyalty drivers.

Gen Z and wealthy shoppers favor AI discovery, but agentic buying remains a hurdle

Article
Oct 26, 2026

Brands can reach high-intent shoppers through personalized offers and AI-friendly product data.

Human connection is retailers' best defense against the AI shopping agent threat

Article
Oct 23, 2026

Livestreams and physical stores give brands ways to build trust and loyalty beyond what algorithms can offer.

Walmart prepares its ecommerce platform for AI shopping agents

Article
Oct 22, 2026

New guardrails and technical infrastructure aim to make agentic shopping easier without sacrificing customer control.

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Retail Media at a Crossroads​

Retail Media at a Crossroads​

Report
Oct 21, 2026

Retail media networks expect strong growth, but confidence is slipping. As competition intensifies and execution gaps persist, networks are refocusing on core ad offerings while AI creates new threats and revenue opportunities.

Ulta tests whether discounts can encourage AI shopping adoption

Article
Oct 20, 2026

A 10% bundle discount tests whether savings can persuade beauty shoppers to try third-party AI commerce.

AI Commerce in Europe 2026

AI Commerce in Europe 2026

Report
Oct 16, 2026

AI is reshaping how consumers in Europe discover, compare, and choose products, creating new opportunities and challenges for retailers and brands.

JPMorganChase won’t let AI agents access customer account information

Article
Oct 13, 2026

Building internally can protect customer data and secure the customer relationship.

Payment providers can build merchant trust by reducing agentic commerce risks

Article
Oct 06, 2026

Payment providers can earn loyalty by pairing agentic tools with education, safeguards, and guarantees.

AI shopping trust hinges on security and control, not convenience

AI shopping trust hinges on security and control, not convenience

Article
Oct 02, 2026

Security, transparency, and approvals can build trust before consumers hand over higher-value purchases.

One big takeaway from ShopTalk Fall: Brands can move faster without losing who they are

Article
Oct 02, 2026

Brands already face pressure to react quickly to shopping behaviors, platform algorithms and trends. But it stood out at ShopTalk that reflexively responding to every signal can distance consumers from a brand.

Retailers weigh access against control in agentic shopping

Article
Oct 02, 2026

Companies disagree on letting AI complete purchases, but visibility on AI platforms is becoming harder to ignore.

Meta moves Muse into commerce with retailer partnerships

Meta moves Muse into commerce with retailer partnerships

Article
Sep 24, 2026

Walmart, Sephora, and other partnerships let users delegate shopping, testing their willingness to hand AI more control.

Shopping agents will decide the holiday’s winners

Article
Sep 24, 2026

AI shopping agents are becoming a bigger part of how consumers discover and compare products. As the holiday season approaches, brands are rethinking how product information needs to work for AI as well as human shoppers.

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