The Agentic Commerce Ecosystem 2026

The Technology, Commerce, and Payment Players Competing to Control Agent-Powered Shopping

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About This Report
Agentic commerce is reorganizing retail around five ecosystem layers. As AI agents gain influence, retailers and brands must decide where to compete, where to partner, and who controls the customer relationship.
Table of Contents

Five core layers underpin the emerging AI commerce ecosystem, each with distinct players and power dynamics. As agentic commerce accelerates, retailers and brands will need to understand the companies operating in each layer, where influence is emerging, and how they are reshaping the path to purchase.

Key Question: Who are the key players in the agentic commerce ecosystem?

Key Stat: Over 60% of ecommerce enterprise decision-makers use or plan to integrate with ChatGPT, according to a December 2025 Logicbroker survey.

authors

Carina Lamb

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Eleni Digalaki
VP, Global Content Operations
Penelope Lin
Director, Data Visualization
Cindy Liu
Senior Forecasting Analyst
Wendy Malloy
Director, Reports Editor
Emma Noyes
Senior Graphic Designer, Data Visualization
Amy Rotondo
Director, US Research
Johann Valderrama
Data Visualization Editor
Yoram Wurmser
Principal Analyst
Ali Young
Senior Copy Editor and Manager of Content Operations
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