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Salesforce Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Salesforce

6 startups get funding from Big Tech’s carbon removal alliance

Article
Jul 01, 2022

A new Frontier for startups: A handful of startups just got funding to remove CO2 from the atmosphere. Using carbon as a raw material could help them reach market viability.

Spotlight: Marketing Measurement

Spotlight: Marketing Measurement

Report
Jun 28, 2022

Marketing measurement is fragmented and inconsistent at most organizations. CMOs need to tie marketing measurement to business outcomes and operate as the connective tissue between the marketing team, the executive team, and other departments.

Spotlight: Marketing Personalization

Spotlight: Marketing Personalization

Report
Jun 23, 2022

Consumers expect personalized experiences. Despite the business benefits personalization delivers, many brands struggle to manage the complexity of an enterprisewide program. Engaged CMOs can elevate their organization’s approach and deliver success.

Inflation offers off-price retailers a chance to win new customers

Inflation offers off-price retailers a chance to win new customers

Article
Mar 14, 2022

Off-price retailers have an opportunity to attract customers: US consumers’ confidence slipped in February, driving shoppers to focus on value.

How PepsiCo Creates Snackable Insights to Optimize Marketing Outcomes | Sponsored Content | Tech-Talk Webinar | On-Demand

Video
Jan 12, 2022

Find out why global marketers have unique data and analytics challenges and how PepsiCo overcame its own operational challenges by unifying data across its channels and silos to drive measurable business results

Breaking Down Salesforce’s Digital Trends Report | Sponsored Content | Tech-Talk Webinar | On-Demand

Video
Dec 27, 2021

Find out what’s next in the digital-first world during a live eMarketer Tech-Talk Webinar

Salesforce’s 7th Edition State of Marketing | Sponsored Content | Tech-Talk Webinar | On-Demand

Video
Nov 05, 2021

Insights and Tips From 8,200 Marketers Succeeding From Anywhere

5 B2B Marketing Takeaways to Inform Your 2022 Marketing Plans | Sponsored Content | Tech-Talk Webinar | On-Demand

Video
Oct 22, 2021

During this eMarketer Tech-Talk Webinar, Emerald’s David Doft, chief financial officer, and Joanne Wheatley, SVP, marketing and digital operations, spoke with Salesforce’s Neha Shah, director, product marketing. Together, they will help you start planning for 2022 by breaking down key findings from Salesforce's 7th Edition State of Marketing report and discuss B2B takeaways—from a year unlike any other.

US Holiday Shopping 2021

US Holiday Shopping 2021

Report
Oct 18, 2021

Retail sales for the 2021 US holiday season will soar as brick-and-mortar shopping returns with a vengeance and ecommerce maintains double-digit growth rates.

Payments and Digital Commerce Platforms

Payments and Digital Commerce Platforms

Report
Aug 13, 2021

Digital commerce platforms help merchants of all sizes sell online, making them an increasingly big factor in ecommerce payments. This creates new opportunities for processors, gateways, and other payments stakeholders to reach merchants—but also complicates their relationship.

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US digital ad spend for computing products and consumer electronics will double between 2019 and 2023

Article
Aug 13, 2021

The computing products and consumer electronics industry saw increased revenues in 2020, and that bump will accelerate digital ad spending for years to come.

The US Wealth Management Ecosystem

The US Wealth Management Ecosystem

Report
Mar 31, 2021

Digital transformation is vital for wealth managers, as consumer expectations are changing, fiscal pressures are tightening, and competition is stiffening. These drivers have been further accelerated by the pandemic. But transformation efforts across the front, middle, and back office can help incumbents get their services up to speed and better compete with fintech wealth managers that are challenging the status quo.

US Holiday 2020 Review and Holiday 2021 Preview

US Holiday 2020 Review and Holiday 2021 Preview

Report
Feb 17, 2021

The 2020 holiday season’s unprecedented ecommerce surge helped total US retail spending remain positive, setting the tone for healthy outlook for 2021 holiday season growth.

The Rise of Virtual Business Events

The Rise of Virtual Business Events

Report
Dec 21, 2020

Virtual events became mainstream because of the pandemic. But for long-term success, event organizers and sponsors need a new virtual event playbook with best practices across the event life cycle. Read this report for the checklist.

The Weekly Listen: WarnerMedia and movie theaters, Salesforce buys Slack, and Nielsen TV ratings

The Weekly Listen: WarnerMedia and movie theaters, Salesforce buys Slack, and Nielsen TV ratings

Audio
Dec 11, 2020

eMarketer principal analyst Mark Dolliver, junior analyst Blake Droesch, and vice president of content studio at Insider Intelligence Paul Verna discuss whether WarnerMedia just killed movie theaters, why Salesforce is buying Slack, why Facebook's buying Kustomer, the first few cases of Facebook's Oversight Board, Nielsen readies to change its TV ratings, shopping carts on WhatsApp, how much cash can fit in your pocket at once, and more.

Tech Advertising Remains Insulated from Economic Downturn

Article
Sep 23, 2020

The US computing products & consumer electronics industry will be the fastest growing digital ad spender in 2020, increasing its spend by 18.0% in a year when the total US digital ad market will only grow by 1.7%.

We Expect 7.4 Million New Digital Buyers in 2020 as Pandemic Alters Behaviors

We Expect 7.4 Million New Digital Buyers in 2020 as Pandemic Alters Behaviors

Article
Jun 09, 2020

In recent months, as stores temporarily closed and consumers refrained from going out to shop, one of the clearest emerging trends has been the accelerated shift to ecommerce, especially among older consumers.

Industry Voices: Marketing in Uncertain Times with Vuori

Video
Apr 20, 2020

Joe Kudla, founder of Vuori, speaks with eMarketer vice president of business development Marissa Coslov about the fashion and leisure brand’s response to the coronavirus pandemic, including how it's redeploying its workforce to avoid layoffs and connecting with consumers. Made possible by Salesforce.

Industry Voices: Marketing in Uncertain Times with Twitter

Video
Apr 13, 2020

Sarah Personette, vice president of global client solutions at Twitter, speaks with eMarketer vice president of business development Marissa Coslov about the company’s response to the coronavirus pandemic, including what’s behind its latest ad policy update, usage trends and how it's helping brands pivot their campaigns. Made possible by Salesforce.

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