Travel companies are cutting jobs to keep costs under control and adapt to softening US demand, part of a broader wave of layoffs. US employers set more than 153,000 job cuts in October, per Challenger, Gray & Christmas. Hotels and airlines have come under renewed pressure as demand moderates, costs remain elevated, and operational disruptions—including those tied to the current government shutdown—test their performance. The longer the shutdown lasts, the greater the risk of disruptions to holiday operations and travel. To stay resilient, companies can target international and more affluent consumers less affected by economic uncertainty, while cross-training airline and hotel staffers to beef up customer support.

Amazon is suing Perplexity, seeking to stop its Comet agentic AI browser from shopping on users’ behalf. Amazon alleges that Comet violates its terms of service and degrades the Amazon shopping experience. Perplexity called Amazon's actions a "bully tactic" and argued the company should appreciate agentic AI’s ability to make shopping easier. Amazon’s suit against Perplexity could become an important test case that helps define the limits for agentic AI and the actions retailers can take to protect themselves—at least temporarily—from the intrusion of AI agents. However, it will not stop AI agents from gaining traction in ecommerce.

Amazon has launched a new Whole Foods concept store in Plymouth Meeting, Pennsylvania, featuring a 10,000-square-foot micro-fulfillment center that stocks over 12,000 items from both Whole Foods and Amazon. Shoppers can order online for pickup or scan QR codes in-store to access Amazon’s broader catalog, blending organic groceries with mainstream brands. However, the two-checkout setup adds friction and limits scalability. Despite the new format, Amazon’s long-term focus seems to be on strengthening online grocery sales and expanding same-day delivery to 2,300 locations—positioning the doorstep, not the store, as the future of grocery shopping.

McDonald’s CEO Chris Kempczinski expects pressures on US consumers to remain “well into 2026,” he said on the company’s Q3 earnings call. The deepening cost of living crisis is especially painful for lower-income households, who are struggling to manage higher rents and childcare costs alongside a renewed spike in food prices. McDonald’s playbook for navigating those pressures is relevant to both fellow QSRs and the retail industry. By successfully combining value initiatives with marketing and product innovation, the company is gaining share with higher-income consumers and staying relevant with less affluent households.

Global scrutiny of Chinese-linked ecommerce platforms like Shein and Temu is intensifying as governments tighten oversight. France has threatened to suspend Shein’s marketplace over illegal listings, prompting investigations and a temporary sales halt, while Japan and the EU plan to scrap tax exemptions that have long benefited such importers. Similar moves in Brazil and South Africa highlight a growing global push to level the playing field for local retailers. Though consumers flock to Shein and Temu for low prices, regulators and competitors warn that the platforms’ dominance threatens fair competition and domestic industry resilience.

Several conservative Supreme Court justices voiced skepticism over President Donald Trump’s claim that emergency powers allow him to impose sweeping tariffs on countries like Canada, Mexico, and China. A ruling against Trump could reshape the already disrupted US retail sector, with nearly half of imports now under duties. Analysts warn that consumers are beginning to feel the strain, with inflation rising and spending slowing. While a legal setback may limit Trump’s options, his administration still has other trade tools available—ensuring that economic and policy uncertainty will continue well into next year.

Instacart has launched a new suite of AI-powered tools aimed at helping grocers deliver more personalized and efficient shopping experiences both in-store and online. The rollout includes features like Cart Assistant for customized recommendations, Store View for real-time shelf monitoring, and Agentic Analytics for data-driven insights. Instacart’s bet is that the more it can use emerging technologies to simplify life for both grocery shoppers and retailers, the stickier its platform will become.

ThredUp posted its strongest revenue growth in nearly four years in Q3 as rising price sensitivity fuels interest in online resale. Active buyers surged 26% YoY as ThredUp touted its “best quarter for new buyer acquisition” in company history. Resale is having a moment. The end of de minimis import exemptions and new tariffs on apparel are making buying secondhand more appealing to price-sensitive consumers, while younger generations are embracing resale for its affordability and creative possibilities. We expect fashion online resale platform sales to expand 10.4% this year, nearly double the rate of online apparel, footwear, and accessories sales.

Uber is pursuing aggressive cross-platform integration to boost revenue, noting that customers who use both its mobility and delivery services spend three times more and stay longer. With only 20% of users currently overlapping, the company is pushing its Uber One membership and personalized offers to bridge the gap. Delivery growth remains strong, with bookings up 24% YoY, and Uber is expanding into grocery and retail through partnerships with major brands and new promotions like “Fresh Days.” Overall, Uber’s record trip volumes and strong earnings outlook highlight sustained demand for convenience and position the company for continued growth.

More companies are looking to shed underperforming assets or overhaul their business structures to strengthen their businesses in an uncertain environment. Yum, Starbucks, and AB Foods are among those either looking to sell or restructure to better position themselves for growth. With the global economy on increasingly shaky footing due to geopolitical tensions and trade disputes, it’s no surprise that companies are moving to mitigate risk either by slimming down or seeking partners to help extract greater strategic value from their assets.

Amazon appears to be rethinking its mass-market grocery ambitions as it closes Amazon Fresh stores and doubles down on Whole Foods and same-day delivery. CEO Andy Jassy hinted that the company is shifting toward a more efficient model centered on expanding grocery delivery to 2,300 locations by late 2025. While this may concede physical dominance to Walmart, Amazon aims to capture grocery share by integrating perishables into its vast online network. The strategy could transform consumer habits, reducing in-store trips and strengthening Amazon’s position as a leading online grocer while keeping its costs in check.

Gen Z’s financial strain is deepening as unemployment rises and wage growth slows, leaving many unable to cover basic needs. With joblessness among 20- to 24-year-olds hitting 9.2% and student loan relief tightening, younger consumers are cutting back—especially on dining out. Chipotle and Shake Shack both report declining sales from this demographic, though each is fighting back with loyalty perks and in-app promotions. Retailers like Urban Outfitters are also adapting through lower-cost private labels and localized assortments. Overall, younger shoppers’ pullback may pressure retail and restaurant sales through the holiday season.

Kimberly-Clark has agreed to buy consumer health company Kenvue for more than $40 billion. The acquisition significantly expands Kimberly-Clark’s presence in the over-the-counter (OTC) consumer health market, and gives it an entry into the lucrative beauty and skincare category. The acquisition will allow the company to stay relevant with shoppers who are prioritizing health and wellness purchases—even while cutting back on other spending. But in order to extract maximum value from Kenvue, Kimberly-Clark will have to take a leaf from competitor Procter & Gamble and rely on innovation and marketing to revitalize sales.

The Trump administration agreed to use emergency funds to partly fund SNAP benefits. But it could take “a few weeks to up to several months” before consumers begin seeing that money due to “procedural difficulties, a USDA official said in a court filing. The loss of SNAP funding will be painful not only for households that rely on that money for essential supplies, but also for the many retailers that depend on that spending.

Kroger and Uber are joining forces to expand their audiences and attract more incremental spending. Kroger customers will be able to order restaurant delivery—fulfilled by Uber—from the grocer’s website and app. Starting next year, Uber Eats users will be able to order groceries from Kroger’s 2,600-plus stores. Partnering with third-party delivery platforms offers pure-play grocers such as Kroger an opportunity to level the playing field with mass competitors like Walmart and Amazon. Deals like the one between Kroger and Uber will likely become more common as retailers look to reach high-intent shoppers and delivery platforms race to keep their competitors at bay.

Quick-service chains are experimenting with beverage-focused spinoffs to tap into evolving consumer tastes and strengthen sales. Chick-fil-A has launched Daybright Coffee, while Taco Bell is expanding its Live Más Café concept to 30 locations by year’s end. With the US nonalcoholic beverage market projected to hit $178.1 billion, the category’s appeal is clear—but success for large brands remains uncertain. McDonald’s ended its CosMc’s test after gleaning key menu insights, choosing to integrate the best-performing items into existing stores, a move that signals a more sustainable approach to beverage innovation.

Walmart unveiled a series of AI-powered tools for its app to help customers with their holiday shopping. The new features, which include an in-store savings function and AI-generated audio summaries, are meant to make Walmart’s app more useful for in-store shoppers and to simplify discovery and purchasing for customers who prefer to transact online. Retailers should follow Walmart’s lead and use AI to make it easier for customers to surface deals and quickly find what they’re looking for, whether in-store or online.

We expect US holiday sales to rise 3.6% in the final two months of the year, a slowdown from last year’s 4.4% gain, but much stronger than our May outlook, when we anticipated just 1.2% growth. The shift stems from consumers’ surprising resilience despite tariffs, inflation, and a softening labor market. Major retailers like Walmart and Amazon have reported steady demand, with tariffs adding only modest price pressures. However, spending remains uneven across income groups as higher earners benefit from wage and wealth gains. Retailers will need to emphasize affordability and value to attract cautious middle- and lower-income shoppers this season.

Amazon beat expectations in Q3, helped by an extended Prime Day sale, expanded rural access to same- and next-day delivery, and healthy cloud and advertising growth. The company's AI investments are taking center stage as the company looks to improve efficiency, boost engagement, and keep third-party AI agents at bay. From a retail standpoint, Amazon is on firm footing. The retailer’s ability to offer unparalleled convenience, wide selection, and Prime membership perks are enabling it to gain share in an uncertain environment.

The global beer industry is confronting a sharp downturn as leading brewers like AB InBev, Heineken, and Carlsberg report falling volumes amid inflation, changing tastes, and growing alcohol moderation. With US beer production down and more breweries closing than opening for the first time in 20 years, consumers are shifting toward cheaper brands or alternatives like canned cocktails and THC drinks. AB InBev’s response—a $6 billion buyback, expanded no-alcohol lineup, and investment in premium RTDs—signals a broader industry pivot toward diversification and reinvention under mounting pressure.