The vast majority—86%—of citations from AI-generated responses come from sources that brands either directly control or strongly influence, according to an analysis by Yext. That includes their own websites, listings, and reviews. It’s imperative for companies to act quickly to optimize their websites, product listings, and other content for AI-driven discovery.

Content maintenance is no longer optional if brands want to stay visible in generative engines and chatbot answers. Over 70% of pages cited by ChatGPT were updated within the past 12 months, per AirOps’ The Silent Pipeline Killer report, making content renewal and refreshing a must for relevance in AI outputs. Brands that treat content as an ongoing performance lever, not just a one-time project, will earn sustained visibility and trust in generative AI (genAI) results. For CMOs, that means rethinking content strategy as a living ecosystem, where freshness is the new SEO.

As Google’s Chrome and DuckDuckGo integrate AI tools into their browsers, Perplexity has launched its own, built with agentic AI capabilities from the ground up—Comet. When perusing products, Comet can take complex natural-language requests and surf review sites, listicles, and news articles to find top options. For users looking for an AI-first experience, Comet is a promising entry that blends active assistance with traditional web functions. However, given Perplexity’s recent scaleback on advertiser initiatives, AI search may not be the next frontier for ad formats. Continuing investments in traditional search options like Google Search is crucial to ensuring visibility.

AI adoption is reshaping how brands work with agencies. According to Typeface’s Signal Report, 83% of marketing leaders would cut agency spending if they could automate content creation, and 11% would stop using agencies entirely. As AI tools like Meta’s creative suite expand, agencies face pressure to prove their value beyond content production. While many marketers are reorganizing teams around AI, agencies still play critical roles in strategy, AI governance, and paid media. To stay relevant, agencies must shift from execution to integration partners that help clients navigate AI transformation and maintain strategic oversight.

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Gen Zers and millennials will lead the charge in shopping with AI agents, but not without guardrails. Nearly half of Gen Zers (47%) and millennials (48%) say they are at least somewhat likely to let AI agents buy things for them, per a YouGov survey. Among likely AI agent adopters, 53% would require approval before letting AI buy anything under $100. For brands, deploying responsible AI agents is key. That means constantly monitoring customer-facing products for hallucinations, keeping humans in the loop to establish accountability and accuracy, and ensuring customers are getting the experiences they want.

The vast majority (89%) of US adults use generative AI (genAI), per a Centerfield GenAI Consumer Survey commissioned by Search Engine Land. But not everyone uses it the same way. Eighty-seven percent read AI summaries in search results, and the same percentage have used AI for shopping, but only 41% click on a source link after reading a summary. Training and education are top next steps. Keyword research will become less important as competitor analysis ramps up. SEO/GEO specialists need to understand specific user needs and the companies surfacing in AI results to adopt their methods.

AI is rewriting the rules of digital media, advertising, and commerce at breakneck speed. Here’s what players in the digital realm can do to stay relevant.

Last week’s announcements by Google to expand its AI search experiences came with big changes for advertisers. Google will offer more ads in AI Overviews and is also testing ads in its fully chat-based AI Mode.

OpenAI introduced product recommendations into ChatGPT on Monday, creating a potential opportunity for advertising—and a threat to affiliate marketing sites.

In this eMarketer Analyst Webinar, Yory Wurmser, eMarketer principal analyst, examines advertising and marketing opportunities in the major map and navigation apps.