The Future of Digital 2027

Marketing for the New Human-Machine Journey

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About This Report
AI is gaining influence over what consumers discover and consider long before it commands a meaningful share of the digital economy. But existing advantages in reaching consumers, earning trust, and driving transactions still matter.

AI is gaining influence over consumer decisions long before it commands a meaningful share of the digital economy. But it’s not resetting the market: Existing advantages in audience, traffic, trust, and transactions still matter.

This deck covers:

  • How AI is changing consumer behavior, marketing, and the path to purchase
  • Where established advantages persist across the digital economy
  • How marketers should act on AI now

authors

Stephanie Paterik, Yoram Wurmser, Vladimir Hanzlik

Contributors

Ross Benes
Senior Analyst
Matthias Braun
CEO
Suzy Davidkhanian
VP, Content
Eleni Digalaki
VP, Global Content Operations
Vivian Dong
Forecasting Analyst
Nate Elliott
Principal Analyst, GenAi in Advertising
Daniel Flynn
Senior Director, AI Visibility and Measurement
Madison Hall
Data Visualization Editor
Chris Keating
Kyndall Krist
Senior Copy Editor
Carina Lamb
Senior Analyst
Vincent Letang
Managing Director, Ad Buyer Insights
Penelope Lin
Director, Data Visualization
Cindy Liu
Senior Forecasting Analyst
Sarah Marzano
Principal Analyst, Retail Media
Emma Noyes
Senior Graphic Designer, Data Visualization
Oscar Orozco
Senior Director, Forecasting
Rob Rubin
Minda Smiley
Senior Analyst, Social Media
Andrew Spink
Senior Forecasting Analyst
Emman Velasco
Data Visualization Editor
Jherr Daven Velasco
Data Visualization Editor
Max Willens
Senior Analyst
Julia Woolever
Director, Report Editing
Kevin Yu
Researcher
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