Events & Resources

Learning Center
Read through guides, explore resource hubs, and sample our coverage.
Learn More
Events
Register for an upcoming webinar and track which industry events our analysts attend.
Learn More
Podcasts
Listen to our podcast, Behind the Numbers for the latest news and insights.
Learn More

About

Our Story
Learn more about our mission and how EMARKETER came to be.
Learn More
Our Clients
Key decision-makers share why they find EMARKETER so critical.
Learn More
Our People
Take a look into our corporate culture and view our open roles.
Join the Team
Our Methodology
Rigorous proprietary data vetting strips biases and produces superior insights.
Learn More
Newsroom
See our latest press releases, news articles or download our press kit.
Learn More
Contact Us
Speak to a member of our team to learn more about EMARKETER.
Contact Us
Already have a subscription?Sign In

Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

Get a Demo
November 23, 2021

Financial Operations Technologies Most in Need of Updating at SMBs According to US SMB Decision-Makers, Oct 2021 (% of respondents)

Note

Small businesses are defined as those with 1-100 employees, and mid-sized businesses are defined as those with 101-1,000 employees. Respondents were asked, "Which of the following financial operations technology applications in use at your company, if any, are most in need of an update"

Methodology

Data is from an August 2021 Bill.com survey conducted by Wakefield Research. 2,000 US small business owners and mid-size business decision-makers were surveyed using an email invitation and online survey during October 5-15, 2021. The mid-sized business decision makers surveyed held the role of manager or higher. Small businesses are defined as those with 1-100 employees, and mid-sized businesses are defined as those with 101-1,000 employees. Results have a margin of error of +/-2.2 percentage points at a 95% confidence level. Bill.com offers automation of back-office financial processes for small and mid-sized businesses.