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About
Accounts Payable and Receivable Automation
How to Meet Small-Business Demand
Executive Summary
Small and medium-sized businesses (SMBs) are finally taking action to automate their accounts payable (AP) and accounts receivable (AR) processes. To win market share in this previously untapped segment, banks and software providers must meet SMBs where they are.
Key Question: As SMB demand for AP/AR automation grows, how can banks and software providers align their offerings with SMBs’ current needs?
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KEY STAT: The belief that current processes work is the most cited barrier to automation among US AP professionals, per a June 2021 survey from MineralTree. This inertia is still preventing some SMBs from automating.
authors
Grace Broadbent
Contributors
- Daniel Decea
- Researcher, Financial Services
- David Morris
- Principal Analyst
- Jaime Toplin
- Senior Analyst
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