Zelle Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Zelle

CFPB weighs action on P2P fraud accountability

Article
Jul 21, 2022

The CFPB is reportedly planning new rules to stamp out P2P payment fraud.

The Daily: Zelle vs. Venmo vs. Cash App, crypto keeps crashing, and Apple Pay Later's impact

Audio
Jun 21, 2022

On today's episode, we discuss why Zelle (and person-to-person payment apps) are in hot water, which service most Americans use, and how we'll be paying for things in 2026. "In Other News," we talk about the current state of the cryptocurrency crash and the impact Apple Pay Later will have on the buy now, pay later space. Tune in to the discussion with our analysts Jaime Toplin and Adriana Nunez.

US Mobile Peer-to-Peer Payments Forecast 2022

US Mobile Peer-to-Peer Payments Forecast 2022

Report
May 31, 2022

With more than 6 in 10 smartphone users adopting mobile peer-to-peer payments in the US across multiple apps, providers are looking to widen their addressable base, mitigate pain points, and drive engagement.

US senators take a closer look at Zelle’s fraud procedures, potentially shaping future P2P payment regulation

Article
Apr 27, 2022

US Sens. Elizabeth Warren and Robert Menendez sent a letter to Early Warning Services regarding how it’s handling rising fraud.

Big banks work together to get their own ID verification service

Big banks work together to get their own ID verification service

Article
Apr 08, 2022

Seven major US incumbents are partnering to roll out a service that lets consumers share financial data with participating businesses.

Wells Fargo, BofA among banks eyeing Zelle for retail to address open banking disruption

Article
Apr 07, 2022

Some banks want to enable Zelle at big merchants, potentially to prepare for open banking disruption.

Payment Channels and Transaction Types

Payment Channels and Transaction Types

Report
Feb 08, 2022

Payments Ecosystem: This year will reveal how providers must adapt to lasting pandemic-driven digitization across payments channels, ranging from in-store retail to B2B ecommerce.

Zelle’s explosive growth may signal problems ahead for Venmo

Article
Feb 04, 2022

The expansion of Zelle’s bank-backed platform as well as the launch of Chuck may spell trouble for Venmo.

Venmo doesn’t break the top 5 most downloaded P2P payment apps worldwide

Venmo doesn’t break the top 5 most downloaded P2P payment apps worldwide

Article
Aug 11, 2021

The top 10 P2P payment apps worldwide

Zelle records explosive Q2 growth but faces tight competition from peer-to-peer payments rivals

Article
Aug 02, 2021

Zelle’s processed a whopping 436 million transactions worth $120 billion, and as the peer-to-peer payments space expands, it can target small businesses to capture more market share and grow its business.

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US Mobile Payments Forecast 2021

US Mobile Payments Forecast 2021

Report
May 21, 2021

Mobile proximity and peer-to-peer (P2P) payments have hit the mainstream, thanks to a pandemic-driven upswing in digital payments that is set to last. This trend is leading providers to diversify their offerings and compete for share of the market.

Over a third of US adults don’t use mobile payment systems

Over a third of US adults don’t use mobile payment systems

Article
May 10, 2021

PayPal outpaces Venmo

How the biggest mobile P2P payment players stack up

Article
Apr 19, 2021

The mobile peer-to-peer (P2P) space has grown in popularity over the years, thanks in large part to three key players that are propelling immense growth in both users and payment transaction value.

The US Mobile Banking Competitive Edge Report 2020

The US Mobile Banking Competitive Edge Report 2020

Report
Dec 04, 2020

This annual scorecard, weighted based on responses to a consumer survey, ranks the 25 largest US financial institutions by assets by their mobile banking capabilities. The report presents detailed benchmarking data on the availability of 42 mobile features, selected by analysts based on the features’ propensity to help financial institutions differentiate themselves from competitors.

Canada’s P2P Mobile Payments Scene Has Room to Grow, and COVID-19 Could Be Spark

Article
May 05, 2020

Our first forecast for peer-to-peer (P2P) mobile payments users in Canada shows a still-developing market with plenty of room to grow. This year, 19.7% of the country's population (or 6.0 million people) will be P2P mobile payment users. But that significantly trails the US market, where 30.6% of the population uses P2P payments.

Daily Forecast: Venmo and Zelle Lead Growth in US P2P Payments

Video
Dec 03, 2019

eMarketer junior forecasting analyst Brian Lau shares our estimates for peer-to-peer mobile transactions and usage in the US, as well as why apps like Venmo and Zelle are strong market players.

Strong Growth from Venmo and Zelle Drives P2P Transaction Volume

Article
Nov 05, 2019

Peer-to-peer (P2P) payments are increasing significantly in the US, driven by tremendous growth from Venmo and Zelle. eMarketer’s latest estimates show that P2P mobile transactions will total $309.95 billion this year, growing 27.9% to hit $396.48 billion in 2020.

US Mobile Payment Users 2019

US Mobile Payment Users 2019

Report
Oct 24, 2019

Mobile payments—both proximity payments and P2P transfers—continue to grow rapidly in volume. User growth is slowing, and increased spending will primarily come from existing users spending more often via mobile phones.

Four Mobile Payment Trends to Watch for in 2019

Four Mobile Payment Trends to Watch for in 2019

Article
Dec 20, 2018

Mobile payments have been thought to be on the cusp of widespread adoption for several years now. But most consumers have responded to the technology with a noncommittal shrug.

Who's Using P2P Payments in the US?

Article
Dec 05, 2018

This year, there will be 82.5 million mobile phone P2P payment users in the US, according to eMarketer estimates.

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