Trust Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Trust

Finicity co-founder talks open banking, fintech trust, and web3

Article
Feb 04, 2022

Steve Smith talked with Insider Intelligence about how social media companies can build financial trust and what open banking can do for web3.

To build solid relationships, focus on these 3 tenets of trust | Sponsored Content

Article
Nov 17, 2021

Among those consuming premium content, trust is the most important factor, ranking above ease of use and the number of ads, research shows. But trust can be a fuzzy concept and establishing this trust can be challenging.

Gen Z doesn’t trust big business

Gen Z doesn’t trust big business

Article
Nov 12, 2021

Generation Z—which includes children, teens, and young adults born between 1997 and 2012—is the most racially, ethnically, and sexually diverse generation in history. As this cohort matures into a unique and powerful consumer bloc, brands hoping to win over Gen Zers must understand how they grew up, what they believe in, and what makes them tick.

US consumers must trust their financial institution before they’ll share their bank credentials

US consumers must trust their financial institution before they’ll share their bank credentials

Article
Nov 04, 2021

Consumers were most comfortable when they felt their financial institution would protect their assets. Incumbents could have an outsized influence over consumers’ adoption of open banking.

Ring risks burning months of public trust-building with home surveillance drone

Article
Sep 30, 2021

Amazon could take steps backw with security drones and robots: The release of a controversial new in-home Ring drone could negate months of efforts by the company to soften its image and improve privacy practices.

Consumer Attitudes Toward Digital Advertising 2021

Consumer Attitudes Toward Digital Advertising 2021

Report
Jul 22, 2021

Consumers are frustrated by intrusive or invasive ad experiences, and they’re concerned about how advertisers use their data. Here’s how consumers perceive their ad experiences across media channels, how they avoid ads, and how brands, advertisers, and publishers are responding.

As ethical AI teams proliferate, will Big Tech listen?

Article
Jun 28, 2021

Twitter is the latest Big Tech firm to bolster its ethical AI research team with top tech critics. Enacting proposals from these teams could help Big Tech build back its fractured public trust.

Ring’s new data request policy adds needed transparency but larger questions over police partnership loom large

Article
Jun 04, 2021

The company will require law enforcement agencies to publicly post their data requests on Ring’s Neighbors app for users to see. While the move adds transparency, it’s unlikely to resolve the core concerns around Ring’s police partnerships.

Privacy as a Competitive Advantage

Privacy as a Competitive Advantage

Report
May 18, 2021

Privacy is more than just a compliance concern—it’s an opportunity for differentiation. This report features four case studies that highlight how emerging technology platforms are establishing privacy and trust to gain a competitive advantage.

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Attractive ads help garner consumer trust

Attractive ads help garner consumer trust

Article
Mar 30, 2021

Do good ads mean good companies? Consumers think so.

Banking on trust: Confidence in data security is declining

Banking on trust: Confidence in data security is declining

Article
Feb 23, 2021

Top industries facing a data security trust fall

The top three tasks consumers trust robots to complete

The top three tasks consumers trust robots to complete

Article
Feb 22, 2021

Can a robot trade stocks?

B2B Brand Strategy

B2B Brand Strategy

Report
Feb 19, 2021

This report breaks down the essentials of B2B branding and provides best practices and case studies for B2B companies of any size, young and old, across sectors.

Facebook Ranks Last in Digital Trust Among Users

Article
Sep 24, 2020

When it comes to protecting users’ personal information and providing a safe online environment, social network users in the US give lower marks to Facebook, TikTok, and Twitter.

Podcast | The Long Shadow of Cambridge Analytica

Podcast | The Long Shadow of Cambridge Analytica

Audio
Feb 19, 2019

In today's episode of "Behind the Numbers," we're talking about the scandal that wouldn't die: Cambridge Analytica. Why does it still haunt Facebook and what might come next?

Podcast | How Much Trust Do Consumers Give Brands?

Podcast | How Much Trust Do Consumers Give Brands?

Audio
Feb 08, 2019

In the latest episode of "Behind the Numbers," we're talking about consumer trust in brands and digging into data from a survey by data platform Jebbit. We're joined in the studio by Jebbit co-founder Jonathan Lacoste to discuss which brands have succeeded in winning customer trust, which have failed, and why.

Ten Key Digital Trends for 2019

Ten Key Digital Trends for 2019

Report
Dec 18, 2018

In the annual Digital Trends report, eMarketer predicts what will matter to marketers in 2019, in areas ranging from voice technology to digital video to the “ad tech tax.” It also notes some buzzed-about topics that won’t achieve trend status next year.

Shoppers Don't Fully Trust Retailers to Protect Personal Data

Shoppers Don't Fully Trust Retailers to Protect Personal Data

Article
Nov 15, 2018

With reports of cybersecurity mishaps surfacing periodically, the retail industry has only a so-so reputation for protecting consumer data. In fact, data breaches have just become a part of doing business.

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