Smbs Trends & Statistics

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HubSpot puts the ‘spotlight’ on its AI capabilities

HubSpot puts the ‘spotlight’ on its AI capabilities

Article
Apr 10, 2025

HubSpot’s 2025 Spotlight proves that the pressure for AI adoption is on: The event highlighted over 200 features to show how HubSpot’s AI is setting the pace.

Snapchat expands its Partner Program to target SMBs

Article
Apr 03, 2025

Snapchat reimagines its Partner Program for SMBs: The changes will see the program split into two tiers, with features to help SMBs advertise.

PayPal’s Bold Commerce tie-up can diversify its payment volume

Article
Jan 28, 2025

The expanded partnership boosts merchant acceptance for both Fastlane and Pay with Venmo

Nextdoor sees ad growth, increased margins as engagement rises

Nextdoor sees ad growth, increased margins as engagement rises

Article
Nov 07, 2024

Nextdoor q3 earnings highlight growth in ad revenues and active users: "Next" initiative drives platform evolution with focus on in-community connections.

Exclusive: Marketers project sales growth to outpace ad spend in Q4 2024

Exclusive: Marketers project sales growth to outpace ad spend in Q4 2024

Article
Sep 12, 2024

Marketers project Q4 revenue gains: Sales to outpace ad spend growth, driven by focus on more efficient spending strategies.

Key Participants in a Payment Transaction 2024

Key Participants in a Payment Transaction 2024

Report
Feb 23, 2024

Acquirers, networks, and issuers each play distinct roles in the payments purchasing chain. But those roles are shifting as providers adapt to the rise of software and value-added services, increased payment method choice, and cloud-based innovation.

Small-business payment providers must invest in all-in-one solutions

Small-business payment providers must invest in all-in-one solutions

Article
May 01, 2023

Economic uncertainty has slashed small and medium-sized business (SMB) satisfaction with their payment service providers (PSPs). This is intensifying competition between acquirers and processors, banks, fintechs, and the vendors that serve them. Providers must enhance and simplify access to cutting-edge solutions that solve key pain points—or risk losing share.

Small-Business Payment Disruptors 2023

Small-Business Payment Disruptors 2023

Report
Apr 27, 2023

Payment service providers competing to serve small and medium-sized businesses have a new opportunity to win them over with cutting-edge payment, cash flow, capital, and marketing tools.

Payment Channels and Types of Transactions

Payment Channels and Types of Transactions

Report
Feb 28, 2023

Consumer device and behavior trends are affecting payment providers’ strategies across retail, P2P, B2B, disbursement, and cross-border channels. Here’s what that means for the payments ecosystem.

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The Evolving Payments Purchasing Chain

The Evolving Payments Purchasing Chain

Report
Feb 28, 2023

Economic uncertainty and rapid technological innovation are shifting industry dynamics for players across the payments ecosystem, including acquirers and processors, networks, and issuers.

Small-Business Payment Disruptors

Small-Business Payment Disruptors

Report
Apr 06, 2022

Increasing digitization among the 32 million US small businesses is changing the competitive landscape and forcing banks, acquirers, and fintechs to invest in next-generation features. These features range from payments and value-added services to outreach.

Spotlight: Accounts Payable and Receivable Automation

Spotlight: Accounts Payable and Receivable Automation

Report
Mar 17, 2022

Small and medium-sized businesses are looking to close the automation gap when it comes to accounts payable and receivable. To capture the growing market, banks and software providers must tailor solutions to current SMB needs.

Why SMB expense management is a magnet for investors

Article
Dec 13, 2021

Even before business travel fully rebounds, SMBs are seeking out expense management solutions to track corporate costs and manage employees’ spending habits.

Payment Facilitators

Payment Facilitators

Report
Jun 21, 2021

The payfac model has catapulted into the mainstream, thanks to payments disruptors like PayPal, Square, and Stripe. The growth in the number of payfacs, and in the payment volume passing through them, is reshaping key relationships within the payments ecosystem. But the model bears some drawbacks for the diverse swath of companies adopting it, as well as for the merchants that work with them.

UK Digital Ad Spending 2021

UK Digital Ad Spending 2021

Report
Apr 29, 2021

Digital advertising confounded the conditions of the past year or so and will attract more than three-quarters of total media ad spending in 2021—£19.23 billion ($24.66 billion). Video has been the biggest driver of digital spend during this time.

Why Small Businesses Could Benefit from the Launch of Facebook Shops

Why Small Businesses Could Benefit from the Launch of Facebook Shops

Article
Jan 12, 2021

With many retail stores temporarily closed during the pandemic, and more consumers turning online to buy goods, major social networks have taken steps to improve their ecommerce offerings.

More than Just Deals: Singles' Day Is Introducing New Shopping Experiences in China

More than Just Deals: Singles' Day Is Introducing New Shopping Experiences in China

Article
Nov 08, 2020

China’s Singles’ Day is no longer just a discount shopping event, as participating digital giants are now leveraging livestreams, new product launches, and novel technologies to enhance customer engagement and the buying experience.

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