Betting on a cash-back strategy, Robinhood takes a shot at premium card spend.
A 10% APR and fee-free rent dangle may not justify the new maze of spend requirements.
TD Bank will finally offer Amazon Shop with Points in the US for its credit cardholders, per a press release. Earning consumers’ loyalty requires delivering on competitive rewards. While perks like fraud protection and Amazon rewards are seen as default credit card features, issuers trying to impress should incorporate at least 2% cash back, rewards for paying off balances, and payment flexibility at checkout, per our 2025 US Cash-Back Credit Card Emerging Features Benchmark.
Citi and American Airlines debuted the Citi AAdvantage Globe Mastercard, a mid-tier travel credit card with a $350 annual fee, per a press release. With airlines revising their year-end forecasts optimistically, issuers have a chance to get in on lucrative travel volume. While front-of-cabin sales have benefited from wealth-effect spending, mid-tier travel cards could help boost main cabin sales with slightly pared down reward structures.
The news: American Express bolstered its array of hotels and resorts for Platinum members ahead of its much-anticipated Platinum refresh. The credit card company also debuted exclusive Amex experiences at the US Open Tennis Championship this week. Our take: Expanding its resort collection can help Amex cement its dominance in the premium travel card space. Its lineup at the US Open signals the power of experiential rewards, which craft a unique, memorable experience for members that extends beyond cash or material incentives—a clever way to distinguish itself from rivals like the Chase Sapphire Reserve.
The news: Southwest Airlines made sweeping changes to its Chase co-branded credit cards, per a press release. Our take: Southwest cardholders are essentially earning back classic Southwest perks stripped from regular travelers. The airline likely could use the gains from higher fees on its credit cards: the budget airline sector stands to struggle as lower income Americans tighten their purse strings for personal travel—and Southwest earned 13% of its revenue from its co-brand cards Q3 2024.
The news: American Express rolled out special London-based perks and offerings as a part of its Adventures with Amex series. Our take: Sixty percent of respondents to Amex’s Global Travel Trend Report planned on taking at least one trip for a sporting event this year. Hitching its London adventure rollout to both F1 and Wimbledon can get those travelers to book through Amex’s platform instead of a competitor’s.
The news: 82% of travelers are interested in using points from non-travel loyalty programs to book trips, per a report from Expedia—including 43% who are extremely interested. Our take: Capturing expensive travel purchases is critical to reinforcing issuers’ card volume as economic anxieties make consumers spend less.
The news: Changes to Amex’s and Chase’s credit card welcome offers do away with guaranteed points for new cardholders, per CNET. Our take: Amex and Chase are trying to maximize their marketing appeal while also limiting their rewards costs.
The news: Chases unveiled “The Shops at Chase,” an integrated shopping and promotion platform for Chase Freedom, Sapphire, and Ink cardholders. Our take: Being able to convert Chase rewards into material purchases is a draw. However, retraining Chase cardholders to make purchases at The Shops instead of starting their product search with Google or Amazon will be an uphill battle.
Consumers want to redeem rewards for travel, making a seamless booking interface a smart choice for any bank
On today’s podcast episode, we discuss what traveler media can do that retail media can’t, what makes travelers more receptive to personalized ads, and the possibilities that emerge once fast, free WiFi becomes ubiquitous on planes. Join Senior Director of Podcasts and host Marcus Johnson, Principal Analyst Sarah Marzano, and the CEO of MileagePlus, United Airlines Richard Nunn. Listen everywhere and watch on YouTube and Spotify.
Airline and hotel co-brand credit cards are contending with shifting travel spending trends and rising competition from general travel cards. Tapping into Gen Z’s love of experiences and exclusivity can help them stand out in a crowded field.
Leading cash-back credit cards need to drive acquisition in a cutthroat segment of the card market. Our exclusive consumer survey data reveals which emerging features issuers should invest in to win over customers.
Leading cash-back credit cards need to drive acquisition in an increasingly competitive segment of the card market. Our exclusive consumer survey data reveals which emerging features issuers should invest in to win over customers.
“Little treat” culture has taken over TikTok. The hashtag #littletreat has amassed 41.4 million views, and video after video shows users justifying their small purchases because they “deserve a little treat.” But little treats can add up. So Gen Z and millennial consumers are using rewards apps to pay for their little luxuries, according to Wes Schroll, CEO of the rewards app Fetch.
Invigorated travel has reestablished demand for travel credit card perks and benefits. But a recession could reverse gains—requiring premium card issuers to balance travel offerings with everyday utility. This second annual study reveals which of 10 leading premium travel credit cards are best positioned to attract and engage customers, based on their support of 49 emerging features.
This inaugural study ranks eight leading premium travel credit cards offering 49 emerging features, weighted by demand from prospective customers.
Sarah Zhang, co-founder of Points (PTS), offers her take on China's social credit system.
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