Ally faced difficulties as consumers with lower credit scores bore the brunt of financial stressors

Delinquencies slightly improved for both issuers, but Discover’s card volume fell behind

A rewards integration coming later this year could make Synchrony a more attractive co-brand partner

Partnership negotiations will have to deal with the program’s list of hurdles

Healthy consumer spending and higher interest income drove gains. But consumers’ financial health isn’t on a glide path yet

This deviation from prior months’ trends may signify consumers are starting to pay off their debts and cut back spending

Discover’s more limited global acceptance could frustrate customers, but Capital One would have the time and resources to grow acceptance

Credit card issuers can steal share from debit cards by expanding grocery-focused rewards and promoting budgeting tools

Interest rate cuts could help heading into 2025, but consumer financial health remains on shaky ground

We may have been a little too early with some of our predictions—rollouts for Paze and FedNow took longer than we expected

Despite overall satisfaction, consumers will make the switch for the right offer. This lack of loyalty should make issuers rethink their retention strategies

Digital wallets are solving this with passwordless checkout, which will likely become the industry norm

Word-of-mouth marketing is critical to the customer acquisition process for credit cards

A large addressable market for secured cards makes them a key growth segment for issuers—as long as they can appropriately mitigate risk

This will solidify Walmart’s role as a major payments player and can be a large revenue generator for the retailer

The card’s unique waitlist promotion can help the card gain a sizable user base

The card’s innovative offering should help it to pick up steam, boosting the network’s volume

While most Gen Zers are managing their debts, relying on credit cards for everyday spending could spell trouble

And they likely won’t be coming down anytime soon due to the CFPB’s late-fee rule

Growing its network of airport lounges can help Capital One compete with American Express and Chase for frequent flyers