Digital commerce platforms' payment offerings are growing faster than their core ecommerce businesses, making them crucial revenue and merchant retention drivers. But to stay competitive, platforms must evolve their payment capabilities to keep pace with AI, social commerce, and a shifting economy.
There’s no hard and fast rule for when to invest in new technologies, said David Cost, Chief Digital Officer at Rainbow Shops on a recent “Reimagining Retail” episode.
As agentic commerce reshapes retail, it forces brands to rethink everything from product discovery to purchase completion.
A chatbot orders meals and groceries, betting prompts can beat browsing.
The biggest US card network could jumpstart AI commerce with its wide global acceptance.
AI shopping features offered by ChatGPT, Google, and Microsoft Copilot are broadly similar, but there are variations in the overall experience worth noting. Marketers should know how these tools compare to invest in the right place.
Western Europe’s ecommerce market is entering a more mature era of growth powered by marketplaces, mcommerce, and digital grocery.
AI is having a significant impact on Europe’s digital landscape. But tight regulatory constraints in some markets and a broader fragmentation across the region is resulting in uneven development. Brands, retailers, agencies, and ad platforms need to adapt to best ride the AI wave.
Asia-Pacific will be agentic commerce’s guinea pig as adoption outpaces Europe, US.
46% of US genAI assistant users are resistant to both AI advertising and agentic AI commerce, more than the share open to either format, according to a January survey from Mod7 Research Strategy.
55% of US enterprise ecommerce decision-makers measure agentic commerce success by revenue growth, the top KPI in Logicbroker's December 2025 study and the only metric cited by a majority.
As retailers push into agentic commerce, success may hinge less on the technology itself and more on how quickly consumers are willing to change their habits.
Both Google Pay and the BNPL firms may get a lift from AI- and installment-eager Gen Zers.
Retail strategy is getting more complex, but the customer journey isn’t necessarily getting better. As brands invest in new channels, emerging tech, and reimagined experiences, many are still falling short on the fundamentals that actually drive discovery, conversion, and loyalty.
Apple turns AI gatekeeper: Letting users pick LLMs limits liability but risks fractured brand experiences.
Agent trust crunch: Enterprises find AI agent identity, measurement, and governance are the new roadblocks to scale.
It continues to lean into crypto, agentic solutions—even as consumer adoption stalls.
They see stablecoin rails as the future, with added services like marketing lifting revenues
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