October 18, 2021

Reasons Internet Users Worldwide Would Avoid a Brand, by Demographic, July 2021 (% of respondents in each group)


Data is from the October 2021 Alida "2021 Global Trends Report: Customer Experience." 5,300 internet users worldwide ages 18+ were surveyed online during July 2021. Respondents were located in the US, Canada, the UK, Australia, and India. Alida is a customer experience management and customer insights company.