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November 21, 2019
Senior Executives in Select Countries Who Say Select Experience Management (XM) Activities Always* Occur Within Their Company, Q1 2019 (% of respondents)
Description
Senior executives from Australia, Canada, Germany, Japan, UK and US were asked what the following experience management (XM) activites "always" or "almost always" occur within their company. Responses include regularly collects and acts upon customer feedback, actively solicits and acts upon ... employee feedback, uses human-centered design approaches to design interactions across all of their touchpoints.Chart Title
Senior Executives in Select Countries Who Say Select Experience Management (XM) Activities Always* Occur Within Their Company, Q1 2019 (% of respondents)Publication Date
November 21, 2019
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