July 17, 2019

What Are the Leading Reasons B2B Buyers in Select Countries* Cancel Orders with Vendors? (% of respondents, May 2019)

Description

B2B buyers were asked what reasons they cancel orders with existing vendors. Top responses include price increases, bad customer experience, order mistakes and finding faster, cheaper or more convenient suppliers.
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Chart Title

What Are the Leading Reasons B2B Buyers in Select Countries* Cancel Orders with Vendors? (% of respondents, May 2019)

Publication Date

July 17, 2019

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