It will focus on existing clients and aid minority communities—but will that be enough to repair its image?

A Groundhog’s Day scenario will repeat Q3. Profits have plummeted, investment banking has dried up, and banks continue prepping for loan losses.

A group of senators sent a letter to Synchrony and Wells Fargo about their credit cards designed for medical expenses.

We highlight the banking news that broke while most of us relaxed over the two-week holiday slowdown.

On today’s episode, we discuss the use cases for real-time payments and where the service is headed. In our “Headlines” segment, we dive into embedded finance developments. In “Story by Numbers,” we break down numbers that highlight the use cases for real-time payments for enterprises and consumers. Our final segment explores the Federal Reserve’s pending launch of FedNow and how it will coexist with The Clearing House's real-time payment network. Listen in as host Rob Rubin welcomes Ulrike Guigui, executive vice president, head of enterprise payment strategy at Wells Fargo, and Sandra Nudelman, head of consumer data and engagement platforms at Wells Fargo, to the conversation.

Bank of America is giving consumers the capability to seamlessly switch between its AI-powered chatbot and a human agent.

The AI-powered client portal combines the bank’s services and products in one place. All eyes will be on the customer transition.

Some banks’ worst-case scenarios are others’ base cases—meaning some banks might be too optimistic.

This sixth annual study ranks mobile app capabilities across 20 US financial institutions on 42 emerging features, weighted by consumer demand.

Personal banking revenues were strong and loan delinquencies remain low, but banks are stockpiling cash for expected loan losses. Investment banking was battered by slow merger and financing activities.

Taking risk on technology is crucial to competitive advantage: Banks are challenged to counter emerging threats, seize opportunities, and build an innovation pipeline. While digital organizations evolve, corporate labs, ventures, accelerators, and strategic investors lead the charge.

Wall Street’s biggest banks are likely to suffer from the slowdown in M&A, shrinking profits, and could set aside $4.5B to cover bad debt losses.

A Fed official has suggested updating bank merger rules that account for the proliferation of fintechs and nonbank entities in the banking system.

Incumbent banks remain firmly in the lead against neobanks on digital trust—but there are threats to keep their eyes on.

US banks are facing a consumer crisis of faith amid market turmoil. The trust-building actions banks take now will determine how their customer relationships fare in the future.

Some state governments are penalizing them for not supporting the fossil fuel industry.

The CFPB is reportedly planning new rules to stamp out P2P payment fraud.

The lender said “healthy spend levels” boosted Q2 earnings, in line with other issuers.

JPMorgan, Citi, and Wells Fargo reported strong card spending in Q2, but inflation and recession fears made them pivot to a more defensive posture.

On today's episode, we discuss why the new Wells Fargo credit card is significant and the short- and long-term challenges of credit card companies. "In Other News," we talk about what to make of the market value free fall of buy now, pay later giant Klarna and why Meta is ending the pilot for Novi, the company's digital wallet. Tune in to the discussion with our analysts David Morris and Jaime Toplin.