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Voice Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Voice

AI doctor deepfakes are surging on social media

Article
Dec 16, 2025

Prominent clinicians and healthcare experts report a growing trend of bad actors using AI to impersonate them online and push unsafe products or unreliable medical information, according to a recent New York Times article. AI deepfakes may further discourage doctors from having their images and voices online. Social platforms must reassure healthcare creators about how they detect AI-driven scammers, enforce impersonation policies, and respond swiftly to deepfake reports.

AI Agents and the Consumer Journey

AI Agents and the Consumer Journey

Report
Apr 03, 2025

AI agents are here, but they’ve had little effect on the consumer journey so far. That should change by the end of 2028.

AI-powered personalization’s potential to make audio the most effective ad medium

AI-powered personalization’s potential to make audio the most effective ad medium

Article
Oct 22, 2024

AI-driven insights allow brands to creatively target podcast listeners, but privacy concerns and AI biases remain challenges for marketers

Nvidia’s new open-source models challenge Big Tech’s proprietary AI landscape

Nvidia’s new open-source models challenge Big Tech’s proprietary AI landscape

Article
Oct 02, 2024

NVLM 1.0 challenges OpenAI and Google, offering smaller developers powerful tools without the cost and positioning Nvidia as a force in AI democratization.

Amazon Prime Day 2023

Amazon Prime Day 2023

Report
Jun 20, 2023

Amazon Prime Day 2023 will drive a surge of activity for Amazon, competing retailers, and brands looking to generate a sales boost before the back-to-school and holiday shopping seasons.

Where will generative AI have the biggest impact in retail?

Article
Feb 24, 2023

Generative AI is set to have far-reaching implications for the $5.920 trillion global ecommerce sector. Here's our take on the top three areas where the technology could have the greatest impact.

Smart lighting, security drive increase in smart home device adoption

Smart lighting, security drive increase in smart home device adoption

Article
Feb 22, 2023

The share of worldwide video entertainment smart home device shipments will decrease between 2022 and 2026 as the number of smart security device and smart lighting device shipments grow.

Voice assistant use is strong—revenue potential, not so much

Voice assistant use is strong—revenue potential, not so much

Article
Dec 02, 2022

Google Assistant is the most popular voice assistant in the US, followed by Apple’s Siri and Amazon’s Alexa, per our estimates. Come 2024, 88.8 million people will use Google Assistant, 84.2 million will use Siri, and 75.6 million will use Alexa.

Spotlight: Amazon Prime Day 2022

Spotlight: Amazon Prime Day 2022

Report
Jun 08, 2022

Amazon Prime Day 2022 comes as ecommerce is buffeted by rising ad and supply chain costs and softening growth. This report provides a Prime Day sales forecast for the US, and a breakdown of strategies brands should use during the midsummer event.

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A not-so-smart rise in smart speaker ownership

A not-so-smart rise in smart speaker ownership

Article
Apr 07, 2022

As of January 2022, 35% of people ages 12 and over in the US own a smart speaker, up just 2 percentage points from the year before. That’s following an increase of 6 percentage points year over year in 2021.

Tripadvisor: A case study of AI implementation in CX

Article
Apr 04, 2022

Tripadvisor used conversational AI technology for a campaign executed on voice assistants like Alexa and Google Assistant with the goal of maintaining engagement during the pandemic, according to Adam Ochman, global head of marketing at Tripadvisor.

Payment Channels and Transaction Types

Payment Channels and Transaction Types

Report
Feb 08, 2022

Payments Ecosystem: This year will reveal how providers must adapt to lasting pandemic-driven digitization across payments channels, ranging from in-store retail to B2B ecommerce.

What should marketers do about growing smart home adoption?

What should marketers do about growing smart home adoption?

Article
Dec 30, 2021

As more users adopt smart home products, brands will have an increasing number of opportunities to reach and interact with their customers if they keep privacy needs in mind.

Sony announces Discord partnership

Sony announces Discord partnership

Article
May 05, 2021

Sony integrates Discord: Two weeks after Microsoft’s efforts to buy Discord crumbled, Sony announced an investment in and partnership with Discord that will embed it in its gaming services.

Amazon Prime Day 2020

Amazon Prime Day 2020

Report
Sep 29, 2020

Amazon Prime Day promises to be different in 2020 amid the backdrop of a pandemic, major shifts in consumer spending patterns, and a later-than-usual event timing.

The World of Voice

The World of Voice

Audio
Jul 07, 2020

eMarketer principal analyst Victoria Petrock and forecasting analyst at Insider Intelligence Peter Vahle discuss the wonderful world of voice: podcasts, radio and voice ads. They then talk about Google holding on to data, a new bill to ban facial recognition technology and a bunch of robots that can cook and serve food.

Connected Cars 2020

Connected Cars 2020

Report
Feb 03, 2020

Connected vehicles are changing how people think about mobility. They also have important implications for marketers, who are experimenting with ways to tap the data they produce to engage consumers and drive new revenues.

Search in 2020

Search in 2020

Report
Jan 07, 2020

More than eight in 10 consumers search for information online, and most of them conduct this activity on mobile devices as well as PCs. Many also now use even newer channels like visual and voice.

Smart Homes 2020

Smart Homes 2020

Report
Dec 16, 2019

As the use of smart-home technology increases, brands are experimenting with ways to use these connected IoT devices and systems—and the massive amounts of data that flows from them—in their marketing activities.

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