Sluggish fixed point-of-sale (POS) terminal sales are forcing providers to rethink their strategies. From adding softPOS capabilities to adding AI tools and vertical-specific offerings, POS software is becoming the real competitive battleground.
Walmart wants discretion to refuse cards based on their issuer at the point-of-sale, per an objection filed in response to the proposed settlement to end the decadeslong interchange fee legal battle. While new types of fee agreements with banks remain entirely speculative at this point, it’s unclear whether a patchwork quilt of deals with issuers would benefit Walmart. Discontinuing acceptance of certain issuers at the POS will likely cause just as much friction for consumers as the purportedly “useless” changes to the honor all cards rule, especially if Walmart stands alone in its issuer blacklist.
Buy now, pay later (BNPL) volume hit new highs over the first half of the holiday season, including $747.5 million in online spending on Black Friday alone, an 8.9% YoY increase. Klarna reported Black Friday sales boosted its November volume 45% YoY, and PayPal said pre-Black Friday sales promotions lifted its BNPL volume by 23% YoY. The growth of BNPL volume signals alternate credit’s rising place in US consumer spending. The trend reflects both consumers’ financial strain and their continued willingness to spend, even if it means restructuring how they pay.
Global Payments released a modular, countertop point-of-sale (POS) platform for Genius to serve merchants of all sizes, per a press release. The platform can run as a countertop device, customer-facing display or kiosk, or a wall mount. Launching flexible devices could help lure back merchants looking for value, especially SMBs hoping to slowly build out their POS base platform as they grow. However, economic uncertainty is tamping down consumer spending—and hitting hardest the small- and medium-sized businesses that are most likely to seek out modular solutions. Pairing AI software solutions with customizable POS platforms could help entice merchants that want to automate the busywork from their businesses and reclaim time for critical tasks.
Adyen launched two point-of-sale (POS) terminals ahead of the holiday season, per a press release.As SMBs approach the critical holiday season, POS providers need to offer value to court cash-strapped vendors, reminding them the importance of a reliable, durable terminal system. Add-ons like AI-powered software can help convince vendors the value of their hardware with high-powered tools to boost conversions and payment volume.
Klarna partnered with Qatar Airways, bringing installment plans to checkout for the gulf state airline in 17 European markets. The winning formula for BNPL platforms may be strategic partnerships with airlines without a branded credit card live in certain markets. Qatar holds a branded credit card offering in the US, where it likely encourages US consumers to spend on its card. European consumers, on the other hand, can’t access that credit product, giving Klarna an opportunity to fill that gap for fliers. With this vacuum, BNPL providers can reap the benefit of not having to directly compete against credit cards’ rewards packages.
Fiserv acquired CardFree, expanding Clover’s hospitality offerings for merchants, per a press release. The payoff from Fiserv’s recent acquisitions in Europe, like AIB Merchant Services, will take some time to materialize in earnings. If Fiserv can integrate CardFree’s offerings in Clover before it rolls out in Europe, it might get the momentum it needs to thwart more dismal investor reactions for a later earnings release.
Payment processing solutions from major US digital commerce platforms are maturing and capturing a greater share of their retail ecommerce sales. Here’s how five platforms are approaching the payment facilitator (payfac) model to catapult their growth.
The news: Mastercard and Fiserv will offer Clover hardware rental fees for just $0.01 per month to the first 1,000 merchants who sign up for the network’s US Small Business Navigator platform, per a press release.Our take: Mastercard and Clover both want to secure small business market share.
Issuers and POS providers need to offer fast, secure checkout experiences.
We look at how retailers can improve their shopping experiences for younger customers to meet their avoidant preferences.
It’s is betting that hardware rollouts and vertically integrated offerings can stave off competitors.
How incorporating tech at POS makes-or-breaks sales conversions.
Macroeconomic uncertainty and an overreliance on Cash App led the company to slash its full-year guidance
Payment providers are investing in AI to help streamline and personalize both the merchant and customer experiences
It wants to become a one-stop shop for businesses and consumers alike
This can help the POS provider attract a wider range of customers and cross-sell other features
The company’s acquisition spree could help accelerate growth despite an uncertain economic climate
Paying by smartphone is now routine for a growing number of consumers, both in stores and online. Recent data shows the size of the user base, shifting demographics, shopper preferences, and how mobile fits into the spectrum of payment options.
In-store payments provide a new growth avenue for BNPL providers facing slower industrywide volume growth
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