Payments and Digital Commerce Platforms Forecast 2025

How 5 Platforms Are Expanding Their Payment Services to Boost Revenues

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About This Report
Payment processing solutions from major US digital commerce platforms are maturing and capturing a greater share of their retail ecommerce sales. Here’s how five platforms are approaching the payment facilitator (payfac) model to catapult their growth.
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As merchants look to do more with fewer resources in a tough macroeconomic environment, they’re increasingly transitioning to all-in-one, in-house payment offerings from digital commerce platforms. Competition among these platforms is intensifying, and as the payment facilitator (payfac) model matures, they’ll need to innovate to win over merchants and their growing payments volume.

Key Question: How are leading digital commerce platforms’ payment initiatives contributing to their overall growth?

Key Stat: Digital commerce platform gross payment value (GPV) will total $419.22 billion in 2025, per our forecast. The 10.6% increase is lower than we previously expected due to tariff effects—but only slightly, thanks to strong merchant demand for these payment programs.

authors

Grace Broadbent

Contributors

Sky Canaves
Principal Analyst
Nicolas Crespo
Vladimir de Leon
Chart Editor
Donte Gibson
Senior Charts Editor
Chris Keating
Tiffani Montez
Emma Noyes
Graphic Designer, Data Visualization
Julia Woolever
Ali Young
Senior Copy Editor and Manager of Content Operations
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