Interest rate cuts could help heading into 2025, but consumer financial health remains on shaky ground

Despite overall satisfaction, consumers will make the switch for the right offer. This lack of loyalty should make issuers rethink their retention strategies

A large addressable market for secured cards makes them a key growth segment for issuers—as long as they can appropriately mitigate risk

The ruling effectively kills the cap, as Trump’s CFPB likely won’t fight it. Issuers that preemptively raised APRs in response may start reversing their actions.

While most Gen Zers are managing their debts, relying on credit cards for everyday spending could spell trouble

While conditions are improving, the warning signs haven’t gone away completely

A deluge of data has been fodder for all sorts of narratives about consumer financial health. We break down what’s really going on

More Gen Zers said card-linked plans are better for shopping than fintech offerings.

But the data suggests a full credit card recovery will likely take longer than expected

This can make it a more attractive network for issuers to partner with, given credit card rewards can make or break customer retention

To overcome account opening headwinds, credit card marketers can explore credit card subscriptions, net worth data collection, and wallet-first cardholder experiences.

Growth in digital account openings for credit cards is slowing, thanks to tightening standards and changing generational behaviors. But issuers are utilizing new tools to keep it afloat.

Growing debt, high interest rates, and recessionary threats could spell trouble despite the positive spending patterns

This year, the payments industry will face its first major test following pandemic-driven digitization as economic uncertainty pressures customer habits. This is the data you need to understand the major changes facing the payments ecosystem in 2023—and how to navigate them.

High inflation and growing interest rates are putting the credit card industry in a precarious position. As 2023 progresses, issuers and networks will rethink their strategies and marketing schemes to protect their bottom lines.

Economic uncertainty and rapid technological innovation are shifting industry dynamics for players across the payments ecosystem, including acquirers and processors, networks, and issuers.

Visa has recorded double-digit increases in global friendly fraud incidents so far in 2022—a concerning trend for merchants and issuers.

US card fraud losses will remain sky-high despite slowing growth as credit cards and card-not-present fraud drive risk for merchants, issuers, and consumers alike—pushing new technology adoption and consumer education strategies to lower risk.

Life is good for credit card issuers, but worsening economic conditions could endanger their $160 billion revenue stream. They must act decisively to ensure they’re still meeting consumers’ changing needs.

Payments Ecosystem: Acquirers and processors, networks, and issuers each play distinct roles in the payments purchasing chain. But those roles are shifting amid commoditization, new competitive dynamics, and technological innovation.