Solutions introduced last year like Apple Family Card and wallet support for more transit systems could help the tech giant increase volume.
Shake-ups in the new year will include hyper-personalization, tech companies venturing further into embedded finance, and the prospect of super apps in Western countries.
Enabling cryptos into products like Apple Pay and Apple Card could open up monetization and engagement opportunities.
Who’s winning the sprint to become a financial services super app: At Money20/20 USA, Insider Intelligence gave financial services executives an advance look at our upcoming matrix compiling some of the industry’s most comprehensive data about global financial services super apps.
Visa is reportedly considering reducing the fees that Apple Pay earns from banks on subscription payments—potentially limiting the wallet’s revenues.
Residents in eight states will soon be able to add their drivers licenses or state IDs to the Apple Wallet, which might help convert more iPhone owners to Apple Pay users and keep existing users within Apple’s payments ecosystem.
On today's episode, we discuss which pandemic personas will stick around, why brands are struggling to know who their customers are, and the most important ways consumer behavior has likely changed permanently. We then talk about how people will shop once businesses are fully reopen, two new in-store virtual reality (VR) experiences, and what Apple's new “buy now, pay later” service could do to the space. Tune in to the discussion with eMarketer principal analyst at Insider Intelligence Suzy Davidkhanian.
Apple Pay’s large acceptance network and user base could make it a formidable player in the buy now, pay later space—posing a major threat to incumbent BNPL providers and credit cards.
Users will be able to store their IDs in Apple Wallet and use them at places like airport security checkpoints, expanding the wallet’s utility.
Apple and PayPal hinted at future plans for crypto payments, but concerns surrounding regulations and crypto’s volatility could dampen development.
Revolut rolls out business invoicing: The neobank is giving small and medium-sized businesses in the UK and across Europe the ability to run their collections processes through its app—its latest step in building a “financial super app” with a wide breadth of offerings.
For some time now, consumers have been moving toward demanding more frictionless payment methods across online and offline channels. The social distancing and sanitizing practices brought on by the pandemic proved to be the push that encouraged many consumers to try proximity mobile payments (paying for goods using a mobile phone as a physical POS) for the first time. Ecommerce retailers, not to be outdone, are finding ways to improve their transactions as well.
The pandemic not only altered consumers’ shopping behaviors, but it also changed how they pay for goods and services.
The coffee chain leading the mobile payments game
The pandemic accelerated the adoption of mobile payment platforms (used at point-of-sale), as Americans sought out retailers offering contactless services. As a result, user and transaction value growth have accelerated.
US bank branches are still shuttered amid the pandemic, but consumers are more likely to conduct their banking online, according to recent research.
The US has been relatively late in introducing contactless cards, which are credit or debit cards that include a near field communication (NFC) chip that can complete a transaction simply by tapping on a reader. But those cards are starting to arrive in the US now that most point-of-sale (POS) systems have the NFC capabilities to accept them.
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