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Learn more about our mission and how EMARKETER came to be.

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Our Methodology

Rigorous proprietary data vetting strips biases and produces superior insights.

See our latest press releases, news articles or download our press kit.

Speak to a member of our team to learn more about EMARKETER.

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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

June 16, 2025

Preferred Contact Channel for Service Questions Among US Consumers, by Age, Feb 2025 (% of respondents)

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Chart Title

Preferred Contact Channel for Service Questions Among US Consumers, by Age, Feb 2025 (% of respondents)

Publication Date

June 16, 2025

Sources

Source information is only available to PRO subscribers.

Topics

Customer Experience Seniors Baby Boomers Generation X Millennials Generation Z United States