Already have a subscription?Sign In
Log in to see the full chart
Log in to see the full chart
May 26, 2021
Digital Banking Channels Used by US Banking Consumers*, by Generation, Jan 2021 (% of respondents in each group)
Methodology
Data is from May 2021 Capco report titled "Insights for Investments to Modernize Digital Banking." 1,008 US banking consumers of large institutional, super-regional, regional, community, and digital-first/fintech institutions were surveyed online in January 2021. Individuals were distributed fairly evenly across age, income, and four age categories (Baby Boomers, Gen X, Millenials, and Gen Z). Capco is a global management and technology consultancy dedicated to the financial services and energy industries.Sources
Chart Title
Digital Banking Channels Used by US Banking Consumers*, by Generation, Jan 2021 (% of respondents in each group)Publication Date
May 26, 2021