June 1, 2020

How Likely Are US Internet Users to Select a Digital Bank Without Branches When Opening Their Next Checking, Savings or Money Market Account? (% of respondents, by age, May 2020)


Respondents were asked, "For your next checking, savings, or money market account, how likely are you to select an online bank without branches?"


Data is from the June 2020 J.D. Power "Financial Services COVID-19 Pulse Survey." 1,701 US adults ages 18+ were surveyed online during May 29-31, 2020. Among those surveyed, 65% were female, 35% were male.

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