Amazon announced a breadth of AI-powered ad options on Day 1 of its annual Unboxed event designed to simplify campaign creation and deployment. Amazon’s new resources give advertisers a uniquely full-funnel solution that’s difficult to find in the crowded digital marketing world.
Amazon is continuing to see success with its maturing ad offerings. Q3 advertising services reached $17.7 billion, up 24% YoY, while net sales increased 13% to $180.2 billion. Q4 guidance points to continued confidence, with Amazon expecting growth between 10% and 13% YoY. Amazon’s ad success indicates that it will continue to be a promising opportunity for marketers that offers a unique proposition combining data-driven targeting, commerce integration, innovative ad formats, and the ability to reach consumers both onsite and offsite.
While AI advancements have sparked litigation between publishers and tech giants—The New York Times’ lawsuit against OpenAI for copyright infringement being the most prominent—some publishers are embracing AI partnerships as an essential revenue driver amid shaky search traffic.
The news: Despite consumers’ rising use of AI agents for search, shopping, and discovery, brands are falling behind on generative engine optimization (GEO) strategies. 47% of brands have no deliberate GEO strategy or have no idea if they appear at all in AI agent responses, per a new report from Cordial. Another 47% have only just begun optimizing content for AI discovery. Our take: To boost visibility, brands should optimize for conversational context and create structured, machine-readable content that AI can index, like clear website FAQs, TL;DR summaries, and detailed product specs. Expanding presence across social platforms that feed AI training models, such as Reddit, Quora, and YouTube, can also improve chances of surfacing in AI-generated responses.
Microsoft brings AI ad features to Copilot: It’s vying for ad dollars in an increasingly competitive chatbot space.
While our analysts have shared their major trends for the year ahead, the newsletter team has a few additional thoughts. In 2025, we think retailers will focus on personalized in-store experiences and technology to boost foot traffic and engagement while Amazon brings its AI assistant, Rufus, to brick-and-mortar locations. Discount retailers will struggle to retain customers, leading them to diversify or launch marketplaces to stay competitive.
Consumers turn to genAI to help with holiday shopping: Nearly one-fifth of global Cyber Five sales this year will be influenced by AI agents and other tools, Salesforce says.
Nordstrom gives its shopping app a genAI upgrade: The department store retailer hopes enhanced search and personalization capabilities will give it an edge this holiday season.
Its record infrastructure spending shows a commitment to AI’s “once-in-a-lifetime” opportunity.
Amazon’s genAI push continues with new seller tools: The retailer released Project Amelia, an AI assistant to help sellers with queries and troubleshooting, alongside other features to improve the merchant and customer experience.
Can Rufus transform how shoppers navigate Amazon? The genAI-powered tool creates a more engaging experience that could drive consumers to the retail giant for advice and inspiration.
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