Chubb has introduced AI-driven analytics and product matching features within its Chubb Studio platform, which lets partners embed Chubb insurance in their digital experiences. It’s another move that reinforces the incumbent insurer’s position as a key player in the space. Traditional sales channels will inevitably decline as Gen Zers and young millennials become a larger share of insurance buyers. Insurers need to rethink their distribution strategy and technology infrastructure or risk losing access to digitally native customers who expect seamless, integrated purchasing experiences.
Insurance earnings season brought results from public insurtechs, revealing these tech-focused insurers have reached meaningful scale. Insurtechs are making progress on the fundamentals of the insurance business—disciplined underwriting, careful expense management, and often improved unit economics. They haven’t unseated incumbents and aren't likely to. But evolving business models, new partnerships, and glimmers of profitability suggest these companies have staying power.
Nationwide Financial announced a $1.5 billion investment in technology through 2028, including $300 million for AI initiatives. The company aims to simplify business interactions and advance its data protection capabilities. A massive technical overhaul is a strategic choice and a yearslong commitment sponsored by the C-suite and endorsed by the board of directors. AI is a tool rather than a strategy. And without intent, telematics, analytics, automation, and copilots are just words.
The P&C insurance sector is pivoting from being driven by premium-driven growth to focusing on operational discipline and digital transformation, according to a Deloitte report. To succeed in 2026 and beyond, insurers should optimize their operations, partner effectively to upgrade their technology, and bring innovative products and services to market–either on their own or working with insurtechs.
IRYS raised $12.5 million in seed funding. The company sells technology for insurance companies—what it calls “an insurance operating system”—instead of trying to disrupt the industry with a competing offering. Insurtechs are fast becoming reliable partners. Updates to insurance industry systems, now frequently enabled by insurtechs, are long overdue. Insurers will need to work with these startups to keep up with nimble customer-facing competitors
Traditional indemnity insurance isn’t keeping pace with climate change fallout, forcing P&C insurers to withdraw coverage from affected areas. Data-driven parametric insurance can help them plug coverage gaps and defend profits.
Precipitously decreased funding is creating headwinds for fintech, but emerging environmental and regulatory crises will present innovative startups and vendors with lucrative opportunities in 2024.
Insurtechs that rely heavily on AI have been struggling to stay afloat—let alone disrupt the insurance model—when they lack the data to build better models.
Thirty percent of all insurance transactions will occur in embedded channels within the next five years. Insurers who don’t act now will miss out on reaching new customers—and risk losing current ones to innovative competitors offering embedded policies.
This year will push fintechs to their limits, as regulators, consumers, and investors demand change. Those that can meet heightened demands will be rewarded with a larger share of the pie.
Farmers in rural areas and emerging countries are often financially underserved. That’s where fintechs can make their next move.
To stand out against competitors, tech leaders must sharpen their agility to act quickly on emerging opportunities, zero in on key priorities, and carefully allocate budgets.
SMEs are projected to be the biggest growth area for insurance aggregators globally through 2031.
Today’s insurtech product leaders need to drive profitability with products and journeys that boost retention, simplify acquisition, and promote organic growth. And they must do so at a time when their organizations are cutting costs.
Increased funding and refreshing leadership changes will give heads of digital a solid footing in their firms’ future digital strategies.
Today’s insurance heads of digital are under pressure to modernize and innovate with greater speed to achieve growth of their business. Some of their significant challenges include overcoming resistance to change and a difficult recruiting market.
US small businesses’ satisfaction fell annually for the second year in a row. Businesses said they feel neglected by their insurers, highlighting the need for more proactive and tailored communication.
Neobank N26 is rolling out phone insurance to its German customers through its partnership with local insurtech simplesurance. The neobank should next roll out comprehensive insurance coverage to power its path to profitability.
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