One in three Gen Zers and one in four millennials prefer to go to generative AI (genAI) platforms—not search, social media, or influencers—when deciding what to buy, per a new Future Commerce survey of consumers from Australia, New Zealand, the UK, and the US. Trust in AI is a key driver, with these users viewing platforms as trusted companions, not just tools. Brands that design campaigns to build discovery and trust within AI-driven journeys will amplify their reach and relevance as AI-assisted shopping scales.

The vast majority (89%) of US adults use generative AI (genAI), per a Centerfield GenAI Consumer Survey commissioned by Search Engine Land. But not everyone uses it the same way. Eighty-seven percent read AI summaries in search results, and the same percentage have used AI for shopping, but only 41% click on a source link after reading a summary. Training and education are top next steps. Keyword research will become less important as competitor analysis ramps up. SEO/GEO specialists need to understand specific user needs and the companies surfacing in AI results to adopt their methods.

AI is rewriting the rules of digital media, advertising, and commerce at breakneck speed. Here’s what players in the digital realm can do to stay relevant.

The news: Despite consumers’ rising use of AI agents for search, shopping, and discovery, brands are falling behind on generative engine optimization (GEO) strategies. 47% of brands have no deliberate GEO strategy or have no idea if they appear at all in AI agent responses, per a new report from Cordial. Another 47% have only just begun optimizing content for AI discovery. Our take: To boost visibility, brands should optimize for conversational context and create structured, machine-readable content that AI can index, like clear website FAQs, TL;DR summaries, and detailed product specs. Expanding presence across social platforms that feed AI training models, such as Reddit, Quora, and YouTube, can also improve chances of surfacing in AI-generated responses.

The news: Content demands are growing faster than budgets, pushing marketers toward AI as a way to keep up. Even as automation increases, ad agencies remain crucial partners for executing and scaling campaigns. Two-thirds (67%) of global employees working in marketing and communications use AI for content creation frequently or all the time, per 10Fold’s AI-First, Buyer-Ready report. That surge in AI adoption is accompanied by ambitious output goals: 91% plan to increase their content output this year, and nearly half (45%) expect to produce three to five times more than before. Our take: The future of content marketing isn’t AI versus agencies—it’s a combination of both. Hybrid models that combine in-house human and AI-powered creation with agencies’ expertise in strategy, distribution, and optimization can help maximize budgets, maintain brand voice, and keep up output as demand rises.

The news: Financial institutions (FIs) must prioritize generative engine optimization (GEO)—the evolution of SEO—or risk disappearing from AI-powered customer journeys, according to The Financial Brand. As tools like ChatGPT increasingly guide users in choosing financial products, FIs must ensure their content is optimized for visibility and relevance within these AI environments. Our take: Nearly 80 million Americans are already using generative AI search engines, and that number is growing. FIs that move early to optimize their content will increase visibility and credibility with AI-driven consumers, while those who delay risk losing brand presence altogether.