Customer data platform Trends & Statistics

EMARKETER offers market research, trends and statistics for a variety of topics and industries. Here you will find a collection of reports, articles and other resources for Customer data platform
The First-Party Data Opportunity

The First-Party Data Opportunity

Report
Feb 05, 2025

First-party data makes personalization possible in the wake of signal loss from privacy restrictions, but taking full advantage of the opportunity requires overcoming a series of obstacles.

B2B Marketing Trends to Watch in 2025

B2B Marketing Trends to Watch in 2025

Report
Dec 12, 2024

The top B2B marketing trends in 2025 include AI-driven insights, first-party data strategies, and balancing automation with authenticity. In this report, marketers and agencies can learn how to embrace these evolving strategies in order to boost engagement, trust, and ROI.

A digital approach to direct-mail campaigns

Article
Aug 14, 2023

Direct mail and email have more in common than you may think. Like its digital counterpart, direct mail can drive growth and be a cost-effective part of a multichannel marketing mix thanks to data-powered modernization, including audience curation, automation, and measurement.

Marketing Data & Technology Spending, US

CollectionSnapshot
Aug 12, 2023
ID Resolution H1 2023

ID Resolution H1 2023

Report
Mar 29, 2023

With some legacy identifiers already in the history books and the rest on the chopping block, the digital ad industry is finally getting serious about adopting targeting and measurement practices that don’t rely on cookies and mobile IDs.

US B2B Martech Spending Forecast 2022

US B2B Martech Spending Forecast 2022

Report
Oct 13, 2022

B2B martech spending will continue to grow—largely due to the pandemic. Martech will remain a key investment for B2B marketers, as they rely on it to engage with audiences and drive revenues.

US B2C Martech Spending Forecast 2022

US B2C Martech Spending Forecast 2022

Report
Sep 22, 2022

Despite a post-pandemic dip in annual growth, robust spending on martech will result in a $14.54 billion market in 2022.

The Third-Party Data Deprecation Playbook for 2022 | Sponsored Content | Tech-Talk Webinar | On-Demand

Video
Jan 18, 2022

Find out how brands are taking an active approach as data privacy regulations materialize

A Roadmap to Implement and Optimize Your CDP | Sponsored Content | Tech-Talk Webinar | On-Demand

Video
Nov 09, 2021

Find out how best to implement a customer data platform (CDP), and how marketing, analytics, and technology executives are embracing CDPs to operationalize data to power in-the-moment experiences.

Powering Personalization: How to Turn Customer Data Into Smarter Action | Sponsored Content | Tech-Talk Webinar | On-Demand

Video
Nov 09, 2021

Watch us as PwC’s Brian Morris, marketing data and analytics leader, and Dan Renner, marketing, sales, and service transformation specialist, outline what’s needed to unlock the power of personalization when using a customer data platform.

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Facebook Advertising 2021

Facebook Advertising 2021

Report
Nov 04, 2021

Advertising on Facebook has become more challenging due to Apple’s AppTrackingTransparency framework in iOS 14.5. Here’s how advertisers are adapting their strategies in the post-IDFA reality.

Customer Experience 2021

Customer Experience 2021

Report
Mar 23, 2021

For years, delivering strong customer experience (CX) has been critical to an organization’s success—yet it’s still difficult to deliver on. Here’s how marketers need to think about CX success in 2021.

Publisher Ad Monetization After the Third-Party Cookie

Publisher Ad Monetization After the Third-Party Cookie

Report
Mar 08, 2021

The deprecation of the third-party cookie in Chrome will be significantly disruptive for publishers that monetize their sites with advertising. Here’s how web publishers are preparing for a future without third-party cookies.

Traditional Retailers Invest in D2C Strategies: An Interview with Charlie Cole of Samsonite

Traditional Retailers Invest in D2C Strategies: An Interview with Charlie Cole of Samsonite

Interview
Jun 10, 2019

Direct-to-consumer (D2C) brands thrive on their abilities to build strong customer relationships, optimize data and identify the unmet needs of modern customers. More and more, brands see these digital natives as a threat.

Customer Experience 2019 (Part 1)—Audience Segmentation and Targeting

Customer Experience 2019 (Part 1)—Audience Segmentation and Targeting

Report
Jun 06, 2019

To deliver an effective customer experience, marketers must first identify their customers and audiences. This report focuses on how marketers identify audience segments and target groups today.

Canada Martech 2019

Canada Martech 2019

Report
Mar 06, 2019

Marketing and IT executives in Canada confirm that spending on marketing technology has increased dramatically, raising opportunities and concerns.

Seven Marketing Tech Trends for 2019

Seven Marketing Tech Trends for 2019

Report
Dec 19, 2018

Half of marketers surveyed by The Relevancy Group worked with a customer data platform vendor in mid-2018. One trend for 2019: The adoption of customer data platforms will continue, along with the focus on customer data.

Understanding the "Data" in Customer Data Platforms

Understanding the "Data" in Customer Data Platforms

Article
Aug 17, 2018

CDPs are the hot thing in marketing tech, even though their main features have existed for several years.

How Much Are Companies Spending on Technology?

How Much Are Companies Spending on Technology?

Article
Aug 13, 2018

A third of mid-market companies spend at least 5% of their total revenues on technology, according to Deloitte.

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