Conversational ai Trends & Statistics

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David’s Bridal marries wedding dresses and chatbots as AI shopping expands

Article
Apr 24, 2026

David’s Bridal shoppers can now make purchases within ChatGPT or Microsoft Copilot, another signal that retail at large is headed on an AI-enabled path.

A leaked Amazon pitch deck makes the case for Rufus ads

A leaked Amazon pitch deck makes the case for Rufus ads

Article
Mar 31, 2026

A leaked Amazon deck positions its Rufus AI shopping assistant as a high-intent retail media channel with CPC pricing on the horizon.

The enterprise access playbook: Why AI brands are racing into sports sponsorships

The enterprise access playbook: Why AI brands are racing into sports sponsorships

Article
Mar 16, 2026

AI brands’ new playbook: Bypassing marketing channels and seeking premium sports partnerships help secure the C-suite’s attention and fan loyalty.

Ad agencies face new pressures as AI-powered platforms handle creative execution

Ad agencies face new pressures as AI-powered platforms handle creative execution

Article
Feb 13, 2026

Agency roles are shifting upward; execution is becoming software, while oversight, integration, and governance gain importance.

Roundel joins OpenAI pilot program to test ads in ChatGPT

Article
Feb 11, 2026

As conversational AI becomes a new entry point for discovery, advertisers are rethinking how relevance and usefulness show up in these environments. Roundel’s pilot with OpenAI offers an early look at what user-first advertising could mean inside AI-driven conversations.

Anthropic bets on trust over ads in AI chat, diverging from ChatGPT and Google

Anthropic bets on trust over ads in AI chat, diverging from ChatGPT and Google

Article
Feb 04, 2026

Anthropic says it prioritizes trust over monetization; the company says ads inside AI chat would undermine credibility in work, health, and reasoning contexts.

Marketers are putting guardrails before growth on AI agents

Marketers are putting guardrails before growth on AI agents

Article
Jan 29, 2026

71% of US marketers say establishing ethical and privacy standards is the top step for preparing for AI agent-led commerce, according to an October 2025 survey from ANA and The Harris Poll.

Voice assistants find their next act as the preferred interface for AI-first homes

Voice assistants find their next act as the preferred interface for AI-first homes

Article
Jan 05, 2026

Voice assistants evolve into AI-first interfaces—blending conversation, context, and control across ecosystems.

Health Trends to Watch in 2026

Health Trends to Watch in 2026

Report
Dec 15, 2025

Consumers are integrating AI into everyday health searches as tools grow more conversational, even though output reliability remains uneven. The balance of speed, accuracy, and trust will shape how people use AI for information and care.

Google’s Gemini growth fuels ad speculation despite public denials

Google’s Gemini growth fuels ad speculation despite public denials

Article
Dec 09, 2025

Google is quietly exploring how Gemini could support advertising in 2026, per Adweek, even as the company publicly denies any such plans. Agencies say Google has framed potential Gemini ads as high-intent, conversational opportunities for ecommerce brands—signals emerging alongside rapid user growth. Gemini’s global MAUs have climbed roughly 30% since August, and its US footprint is projected to reach 85.7 million users by 2029. If prompt-level signals become targetable, conversational AI could function as a new, more precise form of intent advertising.

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AI reshapes the future of search and consumer behavior

AI reshapes the future of search and consumer behavior

Article
Dec 02, 2025

Marketing professionals see AI leading to several shifts in consumer behavior that will greatly impact the fundamentals of digital advertising in the next 2 to 3 years, per a Funnel and Ravn Research study of in-house marketers and agency professionals. As AI reshapes digital and search advertising, the brands that thrive will be those who seize the opportunities presented by AI-driven changes.

Aetna rolls out genAI assistance for more conversational healthcare

Article
Nov 20, 2025

CVS Health’s Aetna is adding conversational generative AI (genAI) to its insurance website and mobile app. Aetna’s move highlights how insurers can use genAI to become more attractive to employer benefit packages.

Apple to bet $1 billion a year on Google Gemini to power next-gen Siri

Apple to bet $1 billion a year on Google Gemini to power next-gen Siri

Article
Nov 06, 2025

After more than a year of AI stumbles, Apple will reportedly pay Google $1 billion annually to use a custom-built version of Gemini, Google’s flagship AI model, to power a next-generation Siri—marking one of Apple’s boldest AI moves yet, per Bloomberg. A smarter Gemini-infused Siri could redefine how users find information, products, and services—shifting search and ad engagement from text to voice. For marketers and advertisers, this means adapting quickly to a world where voice agents become the new gatekeepers of attention.

Amazon and Google square off with AI-driven smart home strategies

Amazon and Google square off with AI-driven smart home strategies

Article
Oct 01, 2025

The smart home wars are shifting from hardware and voice assistants to AI strategy. In back-to-back announcements this week, Google and Amazon introduced the next phase of connected devices with AI front and center. Both companies are racing to turn smart speakers and displays into AI hubs and ad ecosystems. Marketers should start testing conversational ads, commerce integrations, and context-driven experiences on both platforms as usage scales and the next dominant household gatekeeper takes shape.

Meta will tap AI conversations to personalize ads, raising new privacy questions

Article
Oct 01, 2025

Meta will begin using conversations with its AI assistant to personalize ads and feeds across Facebook, Instagram, and WhatsApp starting December 16. The change represents Meta’s most aggressive AI monetization effort to date, moving beyond likes and follows to conversational intent—a richer, real-time signal of consumer interest. Regulators are already raising alarms about surveillance and privacy. With 98% of Meta’s revenues tied to ads, even small gains could shift billions.

Reddit delivers strong Q1, leans into AI and ad performance

Article
May 02, 2025

Reddit’s blowout Q1 shows ad momentum: With strong midmarket traction and AI tools scaling, its business model is leveling up.

Meta may launch standalone AI app to compete with ChatGPT and Gemini

Meta may launch standalone AI app to compete with ChatGPT and Gemini

Article
Feb 28, 2025

Meta plans dedicated chatbot app: The move aims to compete with AI leaders ChatGPT and Gemini, but its success remains uncertain.

Behind the Numbers: Technology Trends for 2025—AI Agents and the Smart Glasses Portal Into Spatial Computing

Audio
Jan 21, 2025

On today's podcast episode, we discuss how much we will actually be using AI agents this year, what happens when they start talking to each other, and how much Apple is likely to move the smart glasses adoption needle. Tune in to the conversation with Senior Director of Podcasts and host Marcus Johnson, Technology Analyst Jacob Bourne and Senior Briefings Editor Gadjo Sevilla. Listen everywhere and watch on YouTube and Spotify.

Reddit launches AI-powered Reddit Answers to upgrade platform search

Reddit launches AI-powered Reddit Answers to upgrade platform search

Article
Dec 09, 2024

Reddit debuts conversational AI: Reddit answers provides fast, intelligent search, enhancing the platform's navigation and user experience.

Telemental health apps launch AI tools—some have a bad rep for unpredictable responses

Article
Oct 17, 2024

Virtual mental health platforms launch AI companions: But some AI tools have a reputation for unpredictable responses.

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