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Anthropic bets on trust over ads in AI chat, diverging from ChatGPT and Google

The news: Anthropic has committed to keeping Claude free of advertising, arguing that ads inside AI conversations would undermine trust in a tool built for work, reasoning, and sensitive problem-solving.

The company framed AI chat as fundamentally different from feeds or search, positioning ad-free interactions as core to Claude’s value proposition. Anthropic said users often share personal context in AI conversations and expect guidance without commercial influence, per its blog.

  • The company reinforced the stance with a high-profile marketing push, including a Super Bowl campaign that implicitly contrasts Claude with ad-supported rivals.
  • While Anthropic left open the possibility of revisiting ads later, it said Claude will remain funded by subscriptions and enterprise contracts for now.
  • The announcement comes as OpenAI tests CPM-based ads in ChatGPT and Google accelerates conversational commerce through Gemini-powered offers, per Adweek and Financial Times reporting.

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