2025 was a big year for cryptocurrency. Cryptocurrency payment users grew 24.8%, to 4.9 million US adults, per our forecast. Between institutional buy-in and unprecedented support at the highest levels of the US government, the crypto market hit record highs—before plummeting in the final months of the year. Crypto gained mainstream momentum, but its volatility hasn’t changed. For banks and crypto infrastructures, this unpredictability kneecaps efforts to integrate crypto as an accepted currency at the point-of-sale.
Themes in stablecoins, crypto infrastructure, bank charters, and Gen Z behaviors.
An institutional crypto desk would legitimize crypto in a way that no other FI could.
PNC unveiled direct Bitcoin trading for private bank clients—high net-worth (HNW) and ultra-high net-worth (UHNW) individuals. PNC clients will be able to buy, sell, and hold Bitcoin through PNC using Coinbase’s crypto as a service product. Amid the Great Wealth Transfer, banks and brokerage firms can’t ignore crypto, and they shouldn’t satisfy themselves with retail offerings. With integrated crypto trading and custody, PNC fixes a crucial competitive gap with crypto firms and forward-thinking brokerages, augmenting wealth services to attract consumers who expect to invest in crypto. Peers will follow.
Bank of America (BofA) is recommending that clients allocate up to 4% of their portfolios to crypto, a more crypto-forward stance than previously and one that clicks with demographic trends. What seems like a minor change to investment policies further legitimizes crypto as a mainstream asset and will have a long-term positive impact for BofA. Other banks should be prepared to do the same: Crypto as an investment is no longer niche, and institutions that don’t adapt will be left behind.
Cryptocurrency valuations plunged across the board from frothy October highs, per Coinmarketcap data. Crypto volatility scares consumers and dampens consumer interest even in relatively safer types of crypto like stablecoins, which have practical applications for cross-border payments. Stablecoin services need to educate their consumers about the safety of their products, especially as other non-fiat-backed tokens hemorrhage value, to assure clients that their crypto-powered remittances are a safe choice for sending loved ones overseas money.
Cash App released a slew of updates across its payments ecosystem, per a press release. Cash App’s continued focus on expanding financial services and tools for unbanked, underbanked, and lower-income consumers also reveals Block’s ambition to own this market, as Venmo hones in on students and educated young professionals. Making Afterpay’s BNPL tool more easily accessible to Cash App users helps this demographic navigate economic uncertainty with a tool they may see as less risky than revolving credit.
Western Union will launch a stablecoin to power crypto remittances in the first half of 2026, per a press release. The stablecoin will be called the U.S. Dollar Payment Token (USDPT) and will run on Solana’s Bitcoin infrastructure. As more remittance players pivot toward crypto, they face a bind of a customer base that is more likely to trust in-store cash transactions than novel digital methods, which makes a strong retail presence necessary for success. Targeted advertising campaigns educating remittance senders about the benefits of digital transfers with incentives for new customers could help convert more users to crypto.
Square updated its AI, Bitcoin, and food and beverage platforms to help businesses tackle economic pressure and shifting customer expectations. AI features are no longer a strong differentiator for POS providers. But Square’s features are the first time we’ve seen a provider use AI for hyperlocal insights that it can use to maximize opportunities like community events—rather than just gleaning insights based on things like recent sales patterns.
In today’s episode, we talk about how stablecoins differ from the crypto hype cycles of the past like bitcoin and NFTs, the risks stablecoins introduce for traditional financial institutions, and from the consumer side, do people actually want or need stablecoin payments. Join the discussion with host and Head of Business Development, Rob Rubin, Senior Analyst, Grace Broadbent, Vice President of Content, Suzy Davidkhanian, and Principal Analyst, Tiffani Montez.
Gen Z’s recent banking and payments behavior shows they are integrating cryptocurrency into their normal banking habits. Their widespread adoption of cryptocurrency for transactions and investment signals a critical challenge for traditional banks. Meanwhile, fintechs and other nontraditional platforms are targeting these younger customers with in-demand products. Banks must embrace this shift by offering crypto-related products and services and integrating them seamlessly into core offerings. This presents an opportunity for banks to innovate, build new revenue streams, and solidify their position as the central financial hub for the next generation of consumers.
The news: JPMorgan is reportedly considering offering loans directly backed by clients' Bitcoin and other crypto assets, per Bitcoin Magazine. This would be a first for the big bank, moving beyond accepting only Bitcoin exchange-traded funds as collateral. Our take: As regulations around crypto continue to ease, more financial institutions (FIs) will explore incorporating digital currencies into their offerings. While crypto may not be the best path for all FIs, JPMorgan's move to consider Bitcoin-backed lending signifies a critical inflection point in traditional finance. Banks have seen crypto firms encroach on their territory as they seek banking charters. But an expansion of crypto offerings by traditional banks would allow them to strike back with more-comprehensive lending products their competitors may not yet be able to offer.
The news: Coinbase will launch its first credit card on the American Express network this fall. Our take: This card could be a strong retention play to keep existing users from using an alternative crypto exchange but likely won’t move the needle on broader adoption.
Jack Dorsey’s company is committed to expanding its crypto offerings, but their utility remains dubious.
In the first 100 days of his second term, President Trump has reshaped business strategy across retail, tech, healthcare, and media. Here’s how tariffs, regulation, and market volatility are forcing brands to rethink spend, growth, and planning.
The card network is positioning itself at the forefront of the crypto payments space, centered on stablecoins
Uptake could be limited given the crypto market plunge
The platform can help the card program better compete with traditional cards from large issuers
The move helps cement crypto’s long-term future, but the industry still has hurdles to overcome before mainstreaming
It reminded consumers how volatile the industry can be, deepening distrust that will be a major hurdle to overcome
Powerful data and analysis on nearly every digital topic.
Become a ClientWant more marketing insights?
Sign up for EMARKETER Daily, our free newsletter.
Thanks for signing up for our newsletter!
You can read recent articles from EMARKETER here.