Source: EMARKETER Forecast, December 2024 - June 2024
Note: represents the total dollar value of furniture and home furnishings goods and merchandise purchased online, then returned to the retailer according to its return policy; excludes programs or subscriptions, where items are returned before the customer is charged; includes items retailer does not want shipped back
Methodology: Estimates are based on the analysis of survey and traffic data from other research firms, historical consumer adoption trends, and demographic adoption trends.