The news: Small businesses aren’t retreating in response to inflation—they’re relying on marketing as a growth lever.
Zooming in: 68% of small businesses expect social media to deliver the most value this year, far ahead of channels like email marketing (41%), in-person events (29%), and traditional advertising (26%).
For small businesses, social media remains the most compelling marketing lever because it combines reach, targeting, and measurable returns at relatively low cost.
Implications for brands: Social is a full-funnel growth engine with structural cost advantages.
Brands should invest in always-on content pipelines (daily posts, weekly videos, monthly reports), and use AI to scale variations quickly. Smaller players can challenge larger brands on relevance and responsiveness without needing to match their budgets.
The risk: momentum alone can’t guarantee outcomes—without clear brand differentiation, disciplined measurement, and consistent execution, more social content can quickly become more noise.
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