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Learn more about our mission and how EMARKETER came to be.

Key decision-makers share why they find EMARKETER so critical.

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Our Methodology

Rigorous proprietary data vetting strips biases and produces superior insights.

See our latest press releases, news articles or download our press kit.

Speak to a member of our team to learn more about EMARKETER.

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Access All Charts and Data

Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

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Transparently sourced data in visual form, perfect for legitimizing your strategic ideas and thought leadership via internal and external presentations.

April 30, 2025

Preferred Customer Support Channels Among US Consumers, by Generation, Nov 2024 (% of respondents)

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Chart Title

Preferred Customer Support Channels Among US Consumers, by Generation, Nov 2024 (% of respondents)

Publication Date

April 30, 2025

Sources

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Topics

Customer Experience Baby Boomers Generation X Millennials Generation Z United States

Preferred Customer Support Channels Among US Consumers, by Generation, Nov 2024 (% of respondents) | EMARKETER